Home Based DCX Content Enablement Specialist

The DCX Content Enablement Specialist will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by the designated internal team. 

The daily tasks will vary, so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include strong attention to detail, the ability to work well with co-workers, and a desire to learn new skills. 

Ideal Candidates Will Be 

• An analytical mindset with excellent organizational skills  

• Strong communicators with skills in writing and public speaking  

• Able to see the big picture as well as the small details  

Role Details  

• Work Shift: 2:00 AM - 11:00 AM CST 

• Workdays: Monday through Friday  

• Written and spoken English skills: Very Proficient  

• Salary Range: PHP 25,000.00 - 30,000.00  

Job Responsibilities  

The Content Enablement Specialist provides administrative, operational, and general support to the Content Strategy and Development (CSD) team. This role ensures the seamless execution of training initiatives, manages learning systems and records, and supports internal communications to enhance team engagement and capability development. 

Training & Program Logistics 

• Lead end-to-end training session setup, including scheduling, invitations, platform configuration, attendance tracking, and post-session documentation 

• Coordinate logistics for instructor-led trainings (ILT) and virtual sessions 

• Ensure smooth execution of all CSD learning events 

• Assist with all post-course administration, including sending feedback requests, collating feedback data, compiling feedback reports, producing course certificates, providing post-course customer service, and liaising with trainers to collect their feedback and ensure that attendance information is returned. 

Learning Management & Administration 

• Manage enrollment of DCX team members in LMS courses and training events 

• Deactivate LMS credentials as needed 

• Maintain, update, and ensure accuracy of the CSD database 

• Assist with providing website administration: uploading new courses and course dates to the DCX LMS, changing course details, and cancelling courses when required. 

• Assist with the administration of DCX's LMS, answering staff queries in WD Help, producing reports, collating feedback, marketing, and liaising with the platform providers (TalentLMS, Ispring etc.). 

Content & Course Support 

• Support the creation, formatting, and uploading of LMS and ILT course materials 

• Assist in updating course content to ensure relevance and alignment 

Communication & Engagement 

• Serve as the administrator for Talent Development Workday (WD) Help Tickets 

• Assist with the marketing and publicity of DCX training courses and events, both internally and external organizations. 

• Draft and manage internal emails, MS Teams announcements, and Viva Engage postings 

• Assist in the content creation for Talent Development Viva Engage communities, such as posts, polls, gamification, or other engagement activities 

• Ensure timely and clear communication across stakeholders 

Additional Job Requirements  

• Education: Bachelor's degree in human resources, Business or Psychology, etc. 

• Journalism, Public Relations, or related fields.  

• Minimum 1+ years' experience working on a Training Administrator٫ HR Assistant or Training Assistant or other relevant position 

• Excellent communication in both written and verbal 

Software That Will Be Used 

• Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook, MS Forms)  

• Proficient with Canva is ideal