DelegateCX

Home Based Content Creator & AI Video Assistant

Remote, Philippines Full time

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

About the Role

The DCX Home-Based Content Creator & AI Video Assistant will work as a full-time employee supporting Peak American Investment Advisors, a respected financial advisory firm based in Plano, Texas. This role is ideal for someone who is creative, tech-savvy, organized, and passionate about producing high-quality digital content that elevates company communication, training, and brand presence.

You will collaborate with Marketing, Training, Leadership, and internal SMEs to create engaging videos, graphics, training materials, and internal communications. Daily tasks vary, so flexibility, attention to detail, and a strong desire to learn new skills are essential.

Experience supporting companies in the finance or investments industry is preferred.

Ideal Candidates Will Be

  • Highly creative with strong visual design sensibilities

  • Able to work independently with minimal supervision

  • Proactive in recommending design, content, and process improvements

  • Highly organized and detail-oriented

  • Comfortable producing a high volume of content consistently

  • Strong communicators (written and verbal)

  • Fast learners who can adopt new technologies quickly, especially AI tools

Role Details

  • Industry: Financial Services / Marketing

  • Shift: 8 AM – 5 PM CST

  • Work Setup: Full time Remote

  • English: Very Proficient (written and spoken)

  • Salary: 62,000 PHP

Job Responsibilities

Content Creation & Internal Communication

  • Plan, create, and curate digital content for internal communications, training, and marketing.

  • Leverage AI to help build, refine, and enhance written and visual content (ads, training scripts, internal memos, etc.).

  • Curate internal and external learning resources and integrate them into company platforms.

  • Translate complex financial concepts into simple, engaging content.

Video Production & AI Video Support

  • Edit and design short-form videos for training, communication, and marketing.

  • Use AI video tools (e.g., HeyGen, AI Studio, Envato) to create or enhance video content.

  • Collaborate with subject matter experts to produce instructional modules and micro-learning videos.

  • Support live and asynchronous training initiatives across the organization.

Graphic Design & Visual Communication

  • Create visually compelling graphics, slide decks, infographics, and branded assets.

  • Produce professional content that reflects Peak American’s branding standards.

  • Ensure accuracy, consistency, and error-free visual outputs.

Digital Collaboration & Platforms

  • Build and maintain SharePoint pages, layouts, content structures, navigation, and permissions.

  • Promote modern digital collaboration practices internally.

  • Assist departments in improving workflow and adoption of digital tools.

Job Requirements

  • Bachelor’s degree in Communications, Instructional Design, Graphic Design, Multimedia Arts, or a related field (or equivalent experience).

  • 3+ years of experience in content creation, internal communications, instructional design, or multimedia roles.

  • 3+ years using tools such as Adobe Creative Suite, Canva, CapCut, HeyGen, Envato, AI video tools, and Microsoft products.

  • Strong skills in video editing, graphic design, and content production.

  • Experience using AI tools to generate or enhance video and training content.

  • Intermediate to advanced experience building or managing SharePoint sites.

  • Strong writing, editing, and visual storytelling skills.

  • Ability to manage multiple projects simultaneously with tight deadlines.

  • Experience with financial services or supporting finance companies is a strong plus.

About DCX

DCX is a leading BPO supporting growth-minded SMBs across the United States. We are committed to empowering our clients with excellent back-office support while also caring deeply for our employees. Our culture emphasizes empathy, professionalism, learning, and continuous improvement.

We offer competitive compensation, a supportive leadership team, and opportunities for long-term career development.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!