DelegateCX

Home-Based AR Specialist

Remote, Philippines Full time

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

We are looking for a Home-Based AR Specialist to join our dynamic finance team and contribute to delivering excellent client service through effective billing and collections. This role plays a crucial part in managing high-volume transactions, driving timely collections, and maintaining accurate financial records while collaborating across departments and providing a positive customer experience.

REQUIRED CORE COMPETENCIES

  • Strong organizational and time management skills

  • Excellent attention to detail and analytical thinking

  • Effective communication with a solution-oriented approach

  • Strong customer service orientation

  • Sound knowledge of accounting principles and procedures

WHAT YOU WILL DO

  • Invoicing: Creating and issuing invoices to customers for goods and services rendered.  

  • Payment Processing: Receiving and recording customer payments through various methods, including checks, credit card payments, and electronic funds transfers. Applying payments to customer accounts and ensuring accurate allocation.

  • Reconciliation and Aging reports: Matching incoming payments with outstanding invoices, resolving discrepancies, and analyzing accounts receivable aging reports to track the status of outstanding balances.

  • Customer Relations: Building and maintaining positive relationships with customers by addressing inquiries and resolving payment issues.  

  • Setting up new customers, requesting required information and following up to obtain everything needed

  • The AR Specialist will handling the pre-invoice process, so processing credit card payments for pre-paid customers, calling and reaching out to the customer directly to obtain their credit card info and the work itself is very fast paced and high volume. On average they would be handling 70+ credit card payments a day, plus processing other payments.

WHAT WE LOOK FOR

  • Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field

  • Experience: 1–3 years in accounts receivable or general accounting

  • Language Proficiency: Excellent verbal and written English skills

  • Schedule: Must be able to work overnight/graveyard shifts (Philippine time) or within U.S. business hours

  • Technical Skills:

    • Proficiency with Microsoft Office (especially Excel with pivot tables and formulas)

    • Familiarity with accounting software like QuickBooks, SAP, or similar systems

    • Strong documentation and recordkeeping practices

    • Ability to collaborate across departments and build strong internal/external relationships

WHAT WE OFFER

  • Salary Range: Php 30,000 – Php 35,000

  • Industry: Promotional Products

  • Job Type: Full-time

  • Work Shift: 8:00 AM – 5:00 PM EST (USA)

  • Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US 

  • Industry-leading salary packages  

  • Permanent work-from-home setup  

  • Company equipment provided   

  • Internet stipends upon regularization  

  • HMO Coverage    

  • PTO credits and service incentive leaves  

  • Major spring and winter company live events  

  • Monthly employee appreciation virtual events  

  • Company-provided career skills training courses  

  • A company culture focused on your personal and professional growth 

 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.  

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.  

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!