Home-Based AR Collections Specialist

Number of Openings: 1

The DCX Client Services Home-Based AR Collections Specialist will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will be responsible for ensuring accurate and timely billing and collection processes and assisting the client with overall accounts receivable operations. Primarily business-to-business collections with extensive reconciliations of high-volume transactions, while maintaining effective communication with customers and providing great customer service.  

REQUIRED CORE COMPETENCIES 

• Strong organizational and time management skills 

• Excellent attention to detail and analytical skills 

• Effective communication skills with a problem-solving attitude 

• Strong customer service orientation  

• Excellent knowledge of accounting regulations and procedures 

WHAT YOU WILL DO 

• Follow up on, collect, and allocate payments for credit card customers.

• Communicate with previous clients and customers to request payment and arrange payment plans.

• Perform account reconciliations by making sure prepaid customers have no outstanding balances on their accounts.

• Research and resolve account discrepancies.

• Work extensively with the collections department to review accounts, client payments, and credit history, and develop new or better repayment terms.

• Create reports and balance sheets that document overall profits and losses.

• Obtain information from other departments to ensure records are accurate and complete, and that accounts receivable ledgers and journals are up to date.

• Ad hoc duties as assigned.

WHAT WE LOOK FOR 

• Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field.  

• Experience: 1-3 years of Accounts Receivable, Collections, and/or General Accounting experience, or equivalent.  

• Language Proficiency: Strong verbal, written, and English communication skills.  

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.  

• Technical Skills: Proficiency in most Microsoft Office Applications, databases, and accounting software.  

• Industry Specific Software/Knowledge:     

• Strong working knowledge using Excel, pivot tables, advanced formulas, etc. 

• Proficiency in using accounting software and tools, such as QuickBooks, SAP, or other relevant software. 

• Ability to build relationships with clients and internal departments. 

• Maintaining high accuracy in financial records and attention to detail in every aspect of the job. 

• Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are a plus but not required. 

WHAT WE OFFER 

• Salary Range: Php 30,000- Php 35,000  

• Job Type: Full-time 

• Work Shift: 8:00 AM - 5:00 PM CST (USA) 

• Workdays: Monday through Friday (USA) 

​BENEFITS OF WORKING WITH US

• Industry-leading salary packages  

• Permanent work-from-home setup  

• Company equipment provided   

• Internet stipends upon regularization  

• HMO Coverage    

• PTO credits and service incentive leaves  

• Major spring and winter company live events  

• Monthly employee appreciation virtual events  

• Company-provided career skills training courses  

• A company culture focused on your personal and professional growth 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. 

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. 

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!