HIH - Software Engineering Lead Analyst

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna

Job Title

HIH - Software Engineering Lead Analyst – SAP CPI

Position Overview

We’re seeking an SAP CPI Developer (5–8 years’ experience) to join our Partner Integrations team and build API‑first integrations on SAP Integration Suite (CPI). The ideal candidate combines deep CPI and SAP BTP expertise with hands‑on exposure to SAP’s AI offerings (e.g., Business AI/Joule, AI Core/Launchpad) to deliver practical, production‑ready use cases. Experience with EDI standards (X12/EDIFACT) and supply‑chain integrations in highly regulated industries is strongly preferred. Success looks like a proactive problem solver and self‑starter who collaborates well, communicates clearly, and brings a positive, customer‑centric attitude to a fast‑moving, partner‑facing envir

onment.

Job Overview:

We are looking for a seasoned SAP CPI Developer (5–8 years) to strengthen our internal Partner & Enterprise Integrations capability. This role focuses on building and running API‑first integrations on SAP Integration Suite (CPI), leveraging SAP BTP and emerging SAP Business AI capabilities to support scalable, secure business integrations.

Responsibilities:

• Responsibilities:

  Integration Expertise (API-first): 5–8 years designing, building, and operating integrations on SAP Integration Suite (CPI) with a strong emphasis on REST/JSON APIs, SAP API Management, OAuth 2.0, and secure connectivity patterns across partner ecosystems.
• SAP BTP & AI Offerings: Hands-on experience leveraging SAP Business AI/Joule, AI Core/AI Launchpad, or related BTP AI services to design and deliver practical AI-assisted use cases (e.g., automated mapping, anomaly detection, test data generation) specifically for CPI-based integrations.
• Use‑Case Development: Proven ability to identify opportunities with business/partner teams and translate them into CPI/BTP solutions and AI‑enabled prototypes; comfortable iterating PoCs into production-grade flows.
• Technical Skills: Proficiency with CPI constructs (iFlows, Content Modifier, Router, Groovy scripting, value mappings), event-driven patterns (Event Mesh), Open Connectors, and common adapters (OData, IDoc, SFTP, SOAP/REST).
• Quality, Observability & Performance: Experience with monitoring and error handling in CPI, log/trace analysis, resiliency patterns (retry, circuit breaking), and performance tuning for high‑volume partner APIs.
• Security & Compliance: Applies least‑privilege, secrets management, certificate/keystore handling, and data protection standards throughout integration lifecycles.
• DevOps & Testing: Familiar with CI/CD for CPI/BTP artifacts, automated testing (unit, contract, integration), and versioning/transport across dev/QA/prod tenants.
• Collaboration & Communication: Strong cross‑functional partnering with product, security, and external partner engineers; clear documentation of interfaces, SLAs, runbooks, and support procedures.
• Problem Solver & Self‑Starter: Demonstrated ownership from discovery through production support; proactively removes blockers, proposes improvements, and drives outcomes with minimal supervision.
• Teamwork & Positive Attitude: Values inclusion, knowledge‑sharing, and mentoring; brings a constructive, customer‑centric mindset to daily standups, reviews, and incident response.

Desirable Experience: Exposure to EDI standards (e.g., X12, EDIFACT) and supply chain integrations in highly regulated environments (healthcare, pharma, or financial services), ensuring compliance and audit readiness.​Maximize the efficiency (operational, performance, and cost) of the applicati

Qualifications:

Education:

• Any bachelor’s degree

Experience:

• 5 to 8 years in CPI

Work Hours:

2.30PM IST to 11.30PM IST

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services