Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.
The Healthy Start Maternity Navigator provides a warm and welcome entrance for pregnant and postpartum mothers and families. This position provides a single point of entry for access and referral of families into prenatal and postpartum services, embedded in the prenatal care office and the hospital. Clients are connected to Maternity Navigation as part of their care with these facilities, provided referral to the Healthy Start Statewide Well Family system and even the prenatal and infant risk screening tool. This position will serve a critical role in connecting pregnant and postpartum mothers to support their needs.
A caregiver in this position works days from 8:30AM – 5:00PM.
A caregiver who excels in this role will:
Assist in building self-assurance by answering questions of pregnant and postpartum mothers and families through evidence-based trained knowledge or connecting to provider or resource.
Enter in and process Presumptive Eligibility for Pregnant women (PEPW) to assist women on receiving prenatal services.
Conduct the intake process with families for initial identification of service referral.
Refer families to the appropriate home visiting service provider.
Conduct follow-ups to ensure referral is received by service provider, services are provided to families, questions are answered and connections have been made.
Provide immediate referral to community resources for families with emergent needs.
Maintain participant records in the Well Family System in accordance with program and funding source requirements.
Drop by home, shelters and other spaces outside of the office, as necessary.
Connect with other service providers to ensure correct documentation.
Participate in continuous quality improvement activities.
Maintain confidentiality of children, families and other records and information.
Track outcomes and work with senior staff on QA/QI.
Provide Healthy Families Assessment, when appropriate.
Minimum qualifications for the ideal future caregiver include:
Experience working in Healthy Start and/or familiarity with Healthy Start System of Care
Love of maternal child health
Valid Driver’s license
Bilingual in English and Spanish (orally and written)
Knowledge of community resources and eligibility requirements
Knowledge of maternal and child health systems and eligibility criteria for home visiting programs in Indian River County
Knowledge of child development and maternal health
Preferred qualifications for the ideal future caregiver include:
Advanced degree
Experience in the maternal health field
Physical Requirements:
May need to move around intermittently during the day, including sitting, standing, stooping, bending and ambulating. May need to remain still for extended periods, including sitting and standing.
Work evenings and weekends may be required.
May need to lift boxes or carry objects.
Possess dexterity to operate a PC and other office equipment.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.