Health Technician (Phlebotomy)

Health Technician (Phlebotomy)

Department: Department of Veterans Affairs

Location(s): Fayetteville, North Carolina, Wilmington, North Carolina

Salary Range: $40736 - $55300 Per Year

Job Summary: The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Fayetteville NC VA Coastal Healthcare System, Pathology & Laboratory service. The position serves as a Health Technician in the core laboratory section. The incumbent will perform duties in the receiving, accessioning and specimen processing area.

Major Duties:

• Properly identifies patients utilizing the full name and social security number before collecting, processing and /or hospital computer entry of requests. Compares orders from multiple physicians and request the medical technologist to combine the orders. Properly identifies, labels and collection blood bank specimens for STAT and routine testing while next to the patient bedside or chair side. Proficient in phlebotomizing patient in varying debilitation (i.e., paralysis, stroke, mentally unstable, spinal cord injuries in fetal position and contractures). Performs phlebotomy using specialized techniques for cleansing the blood collection site to prevent bacterial contamination that's critical to patient care, to ensure the contamination rate of blood cultures remains with in guidelines with blood culture contamination. Draws the blood tests ordered by providers for inpatients, outpatients, CBOC patients and for requested drug screens. Applies knowledge of human anatomy, aseptic and sterile techniques and phlebotomy equipment in selection of the phlebotomy site, taking into consideration the condition of the patient, age group, and the type of test requested. Selects proper vacutainer tubes for testing using various sized needles, and/or butterfly collection devices to collect appropriate specimens. Establishes proper identity of all patients, ensures accountability of specimens by proper and complete labeling with patient's name and identification and initials all tubes drawn. Follows standard precautions in the use of personal protection equipment and complies with other Medical Center infection control requirements and the handling and disposal of biohazardous materials. Organizes work in the collection room to ensure optimal patient flow. Keeps phlebotomy work areas, carts, and storages clean, well-stocked and organized with supplies. Rotates supplies as needed. Removes expired supplies. Completes weekend duty list. Answers telephone in the main laboratory assist with collection questions and refer other question to the medical technologist on duty. May be occasionally assigned to perform Stat/On Demand blood draws. Responsible for maintaining the integrity of the sample. Sample integrity requires 1) appropriate sample submitted for testing, 2) adequate volume of same, 3) correct tube 2 type 4) correct storage and packing of sample, 5) sample is free of contaminants which may compromise the reporting of results, and 6) correct collection of the presence of an intravenous infusion site. Performs blood drawing in a courteous manner and monitors the patient throughout the collection process, ensuring patient safety, observing blood flow, adequate mixing of specimen, and confirming blood flow stops at appropriate time. Possesses proficiency in phlebotomy, being able to draw all but the most difficult patients and follows proper procedures for redrawing blood. Completes the urine drug screen and blood draw quickly to produce quality specimens. Administers first aid, if necessary, to counteract unfavorable patient reactions. Provides care based on physical, psychosocial, safety, and related criteria, appropriate to the age of the patients served. In patient emergencies, completes appropriate alert notifications, or initiates emergency patient treatment procedures, to include cardiopulmonary resuscitation or other basic patient support functions. Monitors patients or directs monitoring of patients during and after procedures. Provides training and guidance in phlebotomy techniques to intern students, volunteers, medical technologist and new hires when directed. Records workload data is required for turnaround times and STAT's. Notify the Team Leader or supervisor of all uncollected specimens immediately. Documents each instance on the phlebotomy forms. Other duties as assigned. Work Schedule: Monday - Friday, 8:30am-5:00 pm Position Description/PD#: Health Technician (Phlebotomy)/PD08433A and PD08432A Financial Disclosure Report: Not required

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2026. You may qualify based on your experience and/or education as described below: Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Selective Placement Factor: Must Have experience performing phlebotomy/blood draws on human patients. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of DHHS standards for chain of custody drug screen collection and is certified to collect the specimens. Knowledge of specimen collection and specimen handling requirements for a wide array of analytical tests. Knowledge of human anatomy, aseptic and sterile techniques and phlebotomy equipment to select phlebotomy site and skill in using collection systems, syringes, butterfly needle devices and capillary puncture techniques. Knowledge of the laboratory regulatory and legal requirements involved in processing and testing various laboratory specimens and the Code of Federal Regulations requirements to certify/transport infectious or bio-hazardous material. Knowledge of various precautions to prevent the spread of infections. Knowledge of general safe work practices, physical security, and incident reporting. Knowledge of pre-analytic processing procedures, including the identification and resolution of specimen errors. Knowledge of federal and state laws and regulations, laboratory accrediting and regulatory requirements sufficient to understand procedures in the areas of safety, phlebotomy/specimen collection, and accessioning and processing. T Technical proficiency in the safe operation of specialized and common laboratory equipment and the established normal values of each test. Skill in oral communication in explaining testing procedures to patients and put them at ease and clarify test requests with hospital staff members. Knowledge of regulatory requirements for shipments, including infection control regulations, and the handling, storage, packaging, and disposal of biohazardous materials. Possess a thorough knowledge of and skill in using various software systems including LIS, Cerner, VISTA, CPRS, Microsoft Word, Excel, and Outlook for input/retrial of medical information. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR, Combination of Experience and Education. You must have an combination of specialized experience and education beyond only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is performed in a laboratory atmosphere and requires regular and physical exertion such as walking, bending, recurrent standing and moderate lifting. The work requires specific physical characteristics and abilities and dexterity needed to perform intricate analytical and technical procedures. The position may also require assisting geriatric and/or disabled patients. The incumbent must have normal color vision, pass mask fit testing, and complete Heartsavers/BLS training. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12865347. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 01/26/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit.

Application Deadline: 2026-01-26