Department of Veterans Affairs

Health Technician- Mental Health

Orlando, Florida Full time

Health Technician- Mental Health

Department: Department of Veterans Affairs

Location(s): Orlando, Florida

Salary Range: $45409 - $59031 Per Year

Job Summary: The Orlando VA Medical Center is seeking a Health Technician (Mental Health) to join our Nursing Service Mental Health Unit. This position provides technical, patient care, and administrative support for inpatient psychiatric and substance abuse treatment units. The incumbent plays a vital role in maintaining a safe and therapeutic environment while promoting recovery and dignity for Veterans.

Major Duties:

  • The Health Technician (Mental Health) provides technical, patient care, and administrative support to the Mental Health Unit. This position assists the interdisciplinary team in delivering behavioral health services for patients with psychiatric, substance abuse, PTSD, and other mental health conditions. The role includes direct patient care, diagnostic testing, safety monitoring, crisis intervention, and clerical support to ensure a safe and therapeutic environment. The major duties include, but are not limited to: Assist the interdisciplinary team in caring for patients with psychiatric, substance abuse, PTSD, and other behavioral health conditions. Observe, collect, and document patient behavior, vital signs, and changes in condition; report findings to nursing staff. Perform diagnostic tests such as EKG, glucometer readings, urine drug screens, and breathalyzer tests; record and communicate results. Escort patients to appointments and therapeutic activities; maintain therapeutic boundaries and promote recovery. Conduct patient safety checks, contraband searches, and camera monitoring; perform one-to-one observation as needed. Identify and escalate suicide or self-harm risks; intervene in crises using PMDB techniques and assist with restraints/seclusion when required. Respond to emergencies (CPR, rapid response, disruptive behavior incidents, fires, disasters). Document patient care accurately in CPRS/EHR; maintain records from admission through discharge. Provide clerical support including scheduling, secure messaging, ROI forms, and supply management. Mentor and train new Health Technicians; participate in team meetings and patient groups. Maintain a safe and therapeutic environment; operate and maintain medical equipment (vital signs machines, AED, EKG) Work Schedule: Full-time; 12-hour day shift (07:00AM-7:30PM), rotating weekends and holidays , Flexible to meet the needs of the organization Virtual: This is not a virtual position. Position Description/PD#: Health Technician- Mental Health/PD06911A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/07/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS- 05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Providing patient care and support in behavioral health or mental health settings, including psychiatric or substance-abuse treatment units. Assisting with detoxification and recovery programs. Monitoring and documenting vital signs, observing changes in patient behavior or condition, and reporting findings to the clinical team. Applying Preventive Management of Disruptive Behavior (PMDB) techniques. Performing diagnostic support tasks such as collecting and labeling specimens for laboratory analysis. Communicating effectively with patients and multidisciplinary health care teams. OR Applicants may substitute education for the experience required for the GS-06 level. You must have 6 months of graduate education or an internship where it is directly related to the work of the position. OR Applicants may also combine education and experience to qualify at the GS-06 level You will be rated on the following Competencies for this position: Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Regular and recurring periods of standing and walking. Occasional bending, lifting (45 pounds or more), reaching, carrying, pushing, stooping, and stretching. Ability to assist in therapeutic application of physical restraints. Strength and stamina to perform duties, including sitting at a desk for extended periods and operating office equipment. Visual and auditory acuity for patient observation and communication. Ability to use telephones and keyboards for documentation and communication. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/07/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12934522. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-05-07