Department of Veterans Affairs

Health Technician

Minneapolis, Minnesota Full time

Health Technician

Department: Department of Veterans Affairs

Location(s): Minneapolis, Minnesota

Salary Range: $49015 - $70811 Per Year

Job Summary: The primary purpose of the Health Technician - Orthotic Fitter is to support the clinical and administrative functions of the Prosthetic & Sensory Aid Service (PSAS) by constructing simple orthotic and prosthetics devices and fitting over the counter orthotic soft goods, as deemed appropriate and prescribed by VA and medical facility policies, procedures and treatment plans.

Major Duties:

  • This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-7. At the GS-6 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-7. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Major duties and responsibilities include, but are not limited to: Constructs/shapes and repairs common orthotic/prosthetic devices from casts and/or documents provided by clinician, such as repairs to custom foot orthoses and shoes, using a wide variety of materials. Under the direction of a Certified Prosthetist/Orthotist, constructs/shapes molded and custom-made orthoses/prostheses including but not limited to upper, lower limb, including shoe modifications, and spinal orthoses. Fits and dispenses non-custom orthotic soft goods. Assists with the repair, engineering, fitting and dispensing of orthotic appliances. Answers telephone inquiries directed toward the Service and responds appropriately. Assists in the managing of orthotic and prosthetic inventory within the Department, including chemical inventory. Requests patient specific items through the Remote Order Entry System (ROES). Work Schedule: Full-Time, Monday - Friday 8:00am - 4:30pm. Position Description Title/PD#: Health Technician/PD23357A and PD23356A Relocation/Recruitment Incentives: Not Authorized Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 11/18/2025. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. Individual Occupational Requirement for 0640 Series: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled - Health Technician. GS-06 Specialized Experience: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of the Health Technician in Prosthetics & Sensory Aid Service, and is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation. Specialized experience includes assisting in the fitting and dispensing of non-custom orthotic soft goods, therapeutic footwear, and prefabricated orthoses under supervision; performing basic patient screenings; documenting clinical or administrative information in medical or electronic records; preparing fabrication materials and/or making limited adjustments under guidance; maintaining inventory; and providing general administrative support such as answering phones, scheduling, or processing supply transactions. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. GS-07 Specialized Experience: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-06) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of the Health Technician in Prosthetics & Sensory Aid Service, and is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation. Specialized experience includes independently fitting, sizing, and dispensing non-custom orthotic soft goods, therapeutic footwear, and foot orthoses; interpreting consults or work orders from clinicians; performing patient evaluations, taking accurate anatomical measurements, documenting clinical findings and device fitting information; constructing, repairing, or modifying orthotic/prosthetic devices using hand tools and fabrication methods; monitoring and managing orthotic and prosthetic inventory; and educating patients on the proper usage, adjustment, and care of devices. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. ~OR~ Education: Successfully completed one year of graduate-level education (18 semester hours or equivalent) in a field directly related to the work of the Health Technician (Orthotic Fitter) position. Qualifying fields of study include, but are not limited to, orthotics, prosthetics, kinesiology, biomechanics, rehabilitation science, biomedical engineering, or health sciences. (TRANSCRIPTS REQUIRED). ~OR~ Combination: Equivalent combinations of successfully completed graduate level education and specialized experience, as described above, which meet the total experience requirements for this grade level. (TRANSCRIPTS REQUIRED). Preferred Experience: Experience in outpatient and/or inpatient settings as a orthotic fitter or therapeutic shoe fitter. Completion of precertification education course for the certification of Certified Fitter-orthotics or Certified Fitter-therapeutic shoes. American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC) or Board of Certification (BoC) certification as a Certified Fitter-orthotics or Certified Fitter-therapeutic shoes (CFo/COF or CFts). You will be rated on the following Competencies for this position: Administration and Management Communication Planning and Evaluating Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The position demands a moderate degree of exertion and a high degree of dexterity, long periods of standing and long-distance walking from clinic to clinic may be required. Other physical demands will include but not limited to; bending, kneeling, some lifting (not to exceed 50 lbs.) and work with some power tools. You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Work Environment: Office setting with an area to fit measure and repair prosthetic and sensory aid appliances as well as a laboratory setting with equipment to modify, fabricate and repair orthotic and prosthetic devices. Wards, nursing homes and clinics may also be visited. Occasional travel may be required to assess patients. PPE may be required for patient assessment and Laboratory work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. *Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click . The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, . If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Application Deadline: 2025-11-18