Department: Department of Veterans Affairs
Location(s): Milwaukee, Wisconsin
Salary Range: $42179 - $54827 Per Year
Job Summary: OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
Major Duties:
Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/14/2026.You may qualify based on your experience and/or education As described below: You will be rated on the following Competencies for this position: Specialized Experience: Must have at least one (1) year of specialized experience equivalent to the next lower grade (GS-4) in the Federal Service that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the Health Technician. Specialized experience is experience which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of a Health Technician. Specialized Experience consists of but is not limited to: Experience in providing direct patient customer service and/or patient care activities; Ability to observe, perceive, use judgment, show initiative, and pay meticulous attention to detail; Practical knowledge of medical terminology; Knowledge and skill in basic computer skills and/or documentation in the computerized medical record. Ability to create and maintain logs and records related to activities, maintenance, and supplies. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. (TRANSCRIPTS REQUIRED) OR Combination: Must possess equivalent combinations of successfully completed post-high school education that includes courses directly related to the work of the position and specialized experience to meet total experience requirements. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. One full academic year of study (i.e. 30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. (TRANSCRIPTS REQUIRED)You will be rated on the following Competencies for this position: Attention to Detail Computer Skills Customer Service Equipment Assembly, Installation, Repair Flexibility Infection Control Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is partially sedentary. Typically the employee sits comfortably to do the work. Part of the job assignment/ work requires the assistant to spend part of the tour on his/her feet with moderate amounts of walking, bending, pushing, pulling and occasional moderate to heavy lifting. The individual may be required to be on the hands and knees position to assist in mat activities with patients. Occasional moderate to heavy lifting may be required on a daily basis. This may include lifting patients in and out of wheelchairs, lifting boxes of supplies, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12849299. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 01/14/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit
Application Deadline: 2026-01-14