Health Information Services Representative

Building Location:

Essentia Health Distribution Center

Department:

1006380 HEALTH INFORMATION MGMT - EH SS

Job Description:

Monitors and reviews incomplete medical records to ensure compliance with the Medical Staff Bylaws, Joint Commission and other governing body standards and contacts physicians/providers regarding incomplete medical records. Assists with medical record completion inquiries. Supports requests for release of health record information in compliance with regulatory requirements and Essentia protocols. Provides direct support to patients and their proxy’s for access to and use of the patient health record portal, MyChart. This includes education, minor technical support, and trouble shooting.

Education Qualifications:

Required Qualifications:

• 1 year of experience working with electronic health records

Preferred Qualifications:

• Completion of medical terminology course

Licensure/Certification Qualifications:

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8:00

Shift End Time:

4:30

Weekends:

NO

Holidays:

No

Call Obligation:

No

Union:

DC USWA Main & Neighborhoods (DCUMN)

Union Posting Deadline:

03/13/2026

Compensation Range:

$16.82 - $25.05

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.