Health and Wellness Coach

Health and Wellness Coach

Department: Department of Veterans Affairs

Location(s): Cincinnati, Ohio

Salary Range: $52559 - $83582 Per Year

Job Summary: The position is responsible for the delivery of Whole Health Coaching and skill development of the Cincinnati VA Medical Center's Whole Health Coach program, including provision of care through coaching, promotion, education regarding Whole Health Coaching to Veterans and staff. The position is integral to supporting Whole Health Coaches and Veterans in navigating the Whole Health Journey, specifically through the Pathway, wellbeing and Whole Health clinical care elements of Whole Health care.

Major Duties:

• The Cincinnati VA Medical Center is a two-division campus located in Cincinnati, Ohio and Fort Thomas, Kentucky serving 15 counties in Southwest Ohio, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. Cincinnati VAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division. Duties Include: Contact eligible participants for enrollment and explain the health coaching process. Provides health coaching for Veterans in order to reduce or eliminate high risk behaviors while increasing healthy ones. Conducts interventions for Veterans using one on one, couple or group modalities in outpatient and inpatient settings. Conducts Whole Health facilitated groups' participate in MOVE, smoking cessation, diabetes management, hypertension clinics, mental health and other inpatient and outpatient groups Provides follow-up care through telephone clinics or secure messaging between face-to-face appointments. Coordinates care with Veterans' treatment providers, both primary and specialty care, to ensure identified goals are consistent with best practices for treatment and management of chronic illness. Reviews and develops treatment plans for/with Veterans. Serves on healthcare system, VISN, and/or national VA committees or task forces specifically relating to Whole Health or Health Coaching. Assists with data management analyses, special studies and reports for use by management for budget preparation, workload projections, and quality assurance and utilization reviews. Provides training and troubleshooting for other health coaches in health coaching administrative processes and associated supporting issues. Conducts outreach activities to inform Veterans and family members of available programs Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Not Eligible Position Description/PD#: Health and Wellness Coach/PD99325-S Permanent Change of Station (PCS): Not Authorized Physical Requirements: While some of the work is sedentary including researching, writing, program planning and data analysis, the position will have periods of extensive walking and movement throughout the healthcare system, prolonged standing, and transporting light to medium weight objects. The Whole Health Coach will also be required to travel between sites (CBOCs and outlying clinics) encompassed in the healthcare system. The work is conducted in a medical center environment and involves risk of exposure to a variety of contagious diseases. The work area is adequately lighted, heated, air conditioned, and ventilated.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/19/2026. Basic Requirement: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Proficient in spoken and written English in accordance with VA Handbook 5005 chapter 2, section D, paragraph 5a Education and/or Experience: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in behavioral or social science or related disciplines appropriate to the position. OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Certification: Candidates must be currently certified by the National Board for Health and Wellness Coaching (NBHWC). Exception for Non-Certified Health and Wellness Coaches: Non-certified applicants who otherwise meet the eligibility requirements for certification, may be given a temporary appointment as Health and Wellness Coach under the authority of 38 U.S.C. § 7405(c)(2). Non-certified individuals may only provide care under the supervision of a certified Health and Wellness Coach at or above the full performance level or other designated occupation with the appropriate training and expertise. Non-certified individuals may only be appointed at the entry level and may not be promoted until certification is obtained. Temporary appointments of non-certified Health and Wellness Coaches may not be extended beyond one year or converted to a new temporary appointment. Note: If selected a non-certified candidate is selected, you will be expected to obtain the required certification within one year. GS-7 Qualifications: Specialized Experience: None beyond the basic requirements. Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate the following KSAs: Knowledge of health and wellness coaching processes and techniques. Ability to promote positive lifestyle choices. Ability to effectively communicate in writing through a variety of modalities. Ability to effectively communicate verbally/non-verbally. GS-9 Qualifications: Specialized Experience: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities. Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs: Knowledge of current research literature related to health and wellness, including behaviors that promote a healthy lifestyle and well-being. Skill in using health and wellness coaching techniques to promote positive behavior change using one-on-one, couple or group modalities. Skill in exercising effective interpersonal communication techniques to develop and maintain strong interpersonal relationships. Ability to assist the client in developing a comprehensive personalized health plan based on a patient's action-oriented goals. Ability to identify resources internal and external to the organization that are necessary for achieving patient overall health and well-being goals. Ability to use information technology (IT) equipment and various/emerging technologies to carry out work responsibilities. Ability to document patient information using appropriate systems. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/19/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12905720. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-06-19