Head of Workforce Transformation and Applied AI

As Head of Workforce Transformation & Applied AI, you will champion the transformation of workforce planning and HR practices through AI-enabled solutions. Your primary focus is to demonstrate the business value of applied AI use cases to streamline workflow, augment workforce capabilities, optimize the employee experience, and redefine work. 

You will oversee strategic HR initiatives that leverage AI and analytics to enhance workforce planning, organization and job design, talent planning, and employee performance and productivity. You will ensure that every transformation initiative is conducted with ethical governance, stakeholder alignment, program impact evaluation, and effective change management. 

Operating with a drive to deliver measurable impact, and demonstrating exceptional stakeholder engagement and matrix leadership capabilities, you will partner across HR, IT, Finance, Legal, and business units to align priorities, coordinate high-value initiatives, and achieve sustainable value through cross-functional collaboration.

Location Requirement:

This is a hybrid role, requiring at least two days a week onsite. We welcome candidates within a commutable distance to our Westbrook location or open to relocation.

What You Will Be Doing:

• You will manage activities in a business unit/group/area/function/program.
• You will lead work activities of the business. unit/group/area/function/program, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained.
• You will identify and implement strategies and efficiencies to enhance customer experience and align with business operations.
• You will communicate with other related departments to coordinate work and resolve issues as needed. Provide internal and/or external customer feedback and lead/participate in teams related to new or ongoing project work and other areas as needed.
• You will lead/contribute to process/other improvements based on evaluation of existing procedures and business needs. Utilize data, metrics and system tools to ensure efficiency and to maximize customer experience. Identify problems, obstacles and opportunities and proactively act to address issues. Strive for continuous improvement.
• You will prepare reports and other information summarizing work activities and report results to peer groups as well as senior management. Prepare various analyses as needed to highlight issues and resolve questions.

What You Need To Succeed:

Core Experience:

• 8-10 years progressive HR/talent/OD/workflow redesign/digital transformation experience; 5+ years leading cross‑functional change in global matrix environments.

• 3-5 years leading talent-centric AI/ML or advanced people analytics initiatives in HR or adjacent functions, including pilots → scaled adoption with measurable outcomes.

• Strong analytical skills with a track record of defining talent metrics, building workforce analytics, and writing business cases that link investment to talent and productivity outcomes.

• Bachelor’s degree required; Master’s preferred (e.g., HR, Data Science, Business, Org Psych).

Platforms & Delivery:

• 2-5 years experience enhancing impact of HR technology programs (e.g. Workday HRIS, talent marketplace/internal mobility) in partnership with HR Technology.

• 2+ years applied GenAI (e.g., copilots/agents embedded in HR processes), with evidence of responsible AI governance, stakeholder buy‑in, and measured improvement (cycle time, quality, EX).

What You Can Expect From Us:

• Base salary target $180 - $220k

• Opportunity for an annual bonus and equity

• Health / Dental / Vision Benefits Day-One   

• 5% matching 401k   

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. 

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 
  
Let’s pursue what matters together.  

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.  

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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