Head of Wholesale Claims - Financial Lines

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Head of Wholesale Claims - Financial Lines
 

Job Code

P03927

About the Team
 

AXIS is a leading provider of specialty insurance and global reinsurance. The Financial Lines team is an engaging team handling claims in a variety of products including D&O and EPL. The strength of our team is grounded in our people and culture, encouraging collaboration, growth, and diversity.
 

How does this role contribute to our collective success?
 

The Head of Wholesale Claims - Financial Lines plays a critical leadership role within the North America Claims and reports directly to the Head of Financial Lines Claims, North America. The Claims Manager will lead a sophisticated team of claims professionals and oversee a complex portfolio of Financial Lines claims products including Directors & Officers (D&O), Employment Practices Liability (EPL) and related lines.

This role combines strategic leadership, technical expertise, and market engagement. The successful candidate will drive best-in-class claims handling across high-exposure corporate governance and workplace-related matters, develop and mentor junior talent, and serve as a trusted advisor to underwriting, reinsurance, and senior internal and external stakeholders. The position is central to AXIS’s ability to respond to evolving corporate, regulatory, and employment-related risks.

What Will You Do In This Role?
 

Serving as the Head of Wholesale Claims - Financial Lines, you will

• Lead and manage a team of claims professionals handling a diverse portfolio of D&O, EPL and related claims, including coaching, performance management, and professional development.
• Oversee a complex portfolio of D&O and EPL claims including, among others, shareholder class actions and derivative claims, bankruptcy, and government investigations, as well as wrongful employment acts, discrimination, retaliation, and whistleblower claims.
• Recruit, hire, train, and retain top claims and legal talent, while developing succession plans and career paths for adjusters and attorneys.
• Review, process, and assign new claims to adjusters, ensuring efficient workflows, timely service, and adherence to AXIS best-practice standards.
• Determine the nature of loss, coverage, and scope of claims, and provide strategic direction on claim investigation, valuation, and resolution.
• Provide technical advice and guidance to direct reports on complex coverage, liability, and litigation issues.
• Manage defense and coverage counsel, partnering to deliver efficient, high-quality results.
• Collaborate closely with AXIS’s Specialty Complex Claims (SCC) team on significant coverage disputes and litigation/arbitration involving AXIS.
• Manage third-party administrator (TPA) relationships, including oversight of TPAs handling EPL and D&O claims on AXIS’s behalf.
• Collaborate with team members across AXIS to create innovative claims offerings and strategic plans.
• Foster strong relationships and communicate extensively with senior executives, brokers, insureds, reinsurers, actuaries, underwriters, and auditors.
• Partner with underwriting on policy language interpretation, drafting considerations, broker and insured relationships, claim trends, and emerging risks.
• Travel to attend mediations, meetings, conferences, and marketing engagements, and support team leaderships and market presence.
• Consistently demonstrate AXIS values: People, Excellence, Decisiveness, and Stronger Together.

About You
 

We encourage you to bring your experience, judgment, and leadership style to the table. While the qualifications below outline what we are looking for, we value diverse perspectives and are open to discussing how your background in management liability, employment law, or complex litigation can support AXIS’s goals.

What We're Looking For
 

• Juris Doctor and member in good standing with a state bas association.
• Minimum of 7-10 years of claims management, insurance coverage or complex business litigation experience.
• Experience handling or managing D&O, EPL, or other Financial Lines claims, including employment discrimination and retaliation claims, securities class actions, shareholder derivative suits, and government investigations.
• Appropriate state insurance adjuster licenses, or the ability to obtained required licenses shortly after starting.
• Passion for mentoring, training, and developing claims professionals and future leaders.
• Proven leadership, organizational, and technical skills in managing complex claims.
• Strong negotiation, case strategy, and claim resolution abilities.
• Experience presenting sophisticated topics to senior management, clients, brokers, and other stakeholders.
• Data-driven mindset with the ability to manage, analyze, and report on performance metrics.
• Excellent written and verbal communication skills.

Role Factors
 

• This is a hybrid role, requiring in-office presence at a minimum three days per week per AXIS guidelines.

• Travel is associated with this role, including team leadership, broker and client meetings, mediations, conferences, and marketing events.

• Adherence to AXIS licensing and compliance requirements is required.

What We Offer
 

AXIS offers a competitive compensation and benefits package designed to attract and retain top talent. For this position, we currently expect to offer a base salary in the range of $175K - $205K. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. Where this role is based in the United States of America, this role is exempt for FLSA purposes.
 

About Axis
 

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
 

AXIS Persona
 

AXIS Capital seeks professionals who thrive in a dynamic, high-performing environment grounded in humility and mutual respect. We employ those who exemplify our core values of People, Excellence, Decisiveness, and Stronger Together.

We are a team characterized by integrity and self-discipline, striving for continuous improvement and driven to achieve ambitious results. Our focus is on hiring, developing, retaining, and rewarding individuals who excel in:
Purposeful Action: Delivering top-tier work with a data-driven approach and operating at AXIS speed.
Collaborative Decision-Making: Valuing input from all relevant groups and being open to debate. Able to leave their ego at the door and be committed to achieving results through teamwork, fully supporting decisions once made.
Measuring Outcomes: Consistently evaluating performance against established expectations.
The AXIS employee will cultivate a collaborative workplace atmosphere, fostering trust within the team. We believe in respectful challenges, presuming best intent, and building meaningful relationships with colleagues, customers, and the communities we serve.
Joining our team means becoming part of a workplace where every individual’s contributions are valued, and excellence is pursued with purpose and passion. Together, we elevate our standards, achieve ambitious results, and make a lasting impact on