Head of Taiwan

Job Description: Market Head, Taiwan

Role summary:

The Market Head, Taiwan is a critical role within the Greater China region, responsible for business development across Taiwan market. This role will succeed through partnership with our Distributor, collaborating to build and execute strategic plans, and proactive working cross-functionally with internal Dyson teams (Marketing, Sales Experience, Demand Planning, Finance, Supply Chain, etc.). This role is accountable for growing market share, delivering revenue and profit, identifying opportunities to unlock full retail potential, and formulating and delivering innovative, robust commercial plans. Through collaboration with the Distributor, this role will drive long-term and short-term business goals.

The successful candidate will be a seasoned commercial leader, with a quantifiable track record of success. They will think strategically, creatively and pragmatically to identify opportunities to drive sustainable and profitable business performance. They will be comfortable with ambiguity and thrive on taking initiative to get things done. They will demonstrate a growth mindset and ‘can-do’ attitude. They will display strong influencing skills and ability to rally teams to deliver the result through cross-functional collaboration, with a ‘one team’ mindset.

Key responsibilities:

1. Strategic Thinking and Executional Delivery

 Develop and implement a comprehensive business strategy for Taiwan market.

 Identify market trends, new business opportunities and potential risks.

 Build and maintain strategic partnerships with key stakeholders both internally and externally.

 Build and lead a high-performing team with required capabilities and experience to achieve the business target.

2. Deliver sales results (volume and revenue) and profit

 Responsible for delivering monthly sales results and communicating risks and opportunities in timely fashion, with clear plan of action.

 Partner with the Distributor to ensure appropriate support and action needed (e.g. field sales training, VM and retail display).

 Collaborate with regional teams (incl. Marketing, PR, Demand Planning and Finance) to ensure integrated business plans that seize all opportunities.

 Drive effective channel strategies and range strategies to maximise and optimise Dyson profitability in line with market goals.

3. Distributor Partnership

 Oversee management of Taiwan distributor partnership. Lead the quarterly business review cycle.

 Establish strongest possible commercial relationships with key customers. Participate to the annual top to top meetings with key customers.

4. Leverage Marketing

 Partner with the Regional Marketing team to ensure the development and maintenance of a strong brand identity in Taiwan through a comprehensive marketing strategy that aligns with overall business goals, including marketing campaigns leveraging online and offline channels, and digital marketing strategies including social media, owner experience, content marketing, etc.

 Utilize customer data and market insights to identify key customer segments and tailor marketing efforts to meet their specific needs and preference.

 Provide strong inputs to marketing spend to ensure efficient allocation of resources and maximise ROI on investment.

5. Financial Management

 Manage the P&L for Taiwan business and ensure operational efficiency

 Develop and monitor budgets, forecasts and financial reports.

6. Compliance and Risk Management

 Ensure all business activities comply with local laws and regulations.

 Ensure contract implementation is adhered to and terms are observed.

 Ensure compliance with the competition and bribery guidelines.

 Identify and manage potential risks to the business.

7. Fulfill other duties are required

 Relish the opportunity to pick up new activities that fall broadly in the purpose of the role.

 Fix things that you can see need fixing.

 Identify problems and find solutions.

Experience & Requirement:

• Significant commercial sales experience (at least 10 years) managing and developing key accounts, with no less than 5 years in a leadership position in a premium consumer goods or international brand in Taiwan.
• Proven ability to deliver sales results (managing existing accounts and developing new business), including leading offline 3rd party retail and e-commerce. Strong sales skills, especially in working with retailers, partners/distributors and selling to consumers.
• Strong business acumen, with solid understanding of financials and budget control, as well as marketing and brand building.
• Strategic, entrepreneurial thinking, with methodical business planning and a pragmatic approach to wider business challenges
• Highly proactive, persistent, positive and action-oriented, with demonstrated record of accomplishing tasks in a complex environment at both strategic and tactical levels.
• Effective in a leadership role, articulating vision, influencing across levels, teams and geographies.
• Excellent interpersonal communication, influencing and presentation skills; engaging with a demonstrated ability of navigating through ambiguous circumstances, decisive.
• Strong team player, able to build up a high performing team and to effectively coach, motivate and performance manage to deliver results.
• Must have fluency in Mandarin and English

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.