Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
Job description
Mission Statement / Short Description
Head of Service Sales for Local Unit Greece, ensuring successful implementation of the Service Sales strategy and LU targets. Maintains appropriate market coverage for new business end-user influencing and service sales in LU Greece, while ensuring alignment with existing OEM and End User Agreements. Accountable for securing owner decisions in favour of ACCELLERON generating new business and service revenue, protecting margins, and maintaining key customer relationships.
Your responsibilities:
Creates, plans and executes Accelleron sales strategy, sales plans and sales support activities for LU Greece, including sales targets, margin and incentive targets, customer visit plan, training plan (Salespersons), resource plan, revenue, customer communication and events plan
Lead , motivate and develop the Service Sales team in an acting capacity to drive sales of services and service products portfolio, and to influence end-user decisions to specify Accelleron Turbochargers for newbuilding projects to capture full market potential
Communicate and coordinate closely with Operations, Business Development, Market Communication and Technical Advisor to maintain alignment and smooth handover/decision flow
Maintain and further develop long-term relationships with key customers at all levels, ensuring continuity of engagement while exploring new business opportunities and influencing key decision processes
Ensure adherence to Business Division rules and guidelines such as Safety and Compliance
Request and propose market intelligence and business development projects as required to drive the growth of the business
Share information gained from customer visits as part of market intelligence input
Support Business Development as required to achieve overall goals
Utilize data and proposals from BD on customer profile, customer ranking, market demand, business potential.
Monitor & verify major customer complaints & claims, coordinate with other functions to develop solution. Support definition / implementation of corrective actions
Review, monitor & evaluate the sales performance of individual Salespersons of LU
Responsible for overall LU sales budget, margin, and market share
Ensure continuity of the Sales team set-up and ways of working for the LU, provide day-to-day leadership and manage/allocate the Service Sales budget and resources.
Your background:
EDUCATION
University degree in Engineering, Business Administration, or equivalent relevant field
EXPERIENCE
Proven experience in service sales / aftermarket sales within Greek shipping market
Track record in developing customer relationships, negotiating long-term agreements, and delivering profitable growth
Experience working cross-functionally with Operations, Business Development, and technical teams, people-leadership exposure is a strong advantage.
SKILLS & COMPETENCIES
Strong commercial acumen, customer orientation, and ability to influence key decision makers
Negotiation skills and contract understanding (service agreements, commercial terms, claims/complaints handling)
Analytical mindset with ability to use market intelligence, customer ranking, and performance data to drive actions
Strong communication skills, able to align stakeholders
LANGUAGES / IT
Fluent in English
Proficient with MS Office (Microsoft Power Point, Microsoft Excel, Power Bi, reporting tools experience preferred
TRAVEL
Willingness to travel for customer visits, negotiations, and internal meetings as required
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.
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Job Family Group:
Service