Head of Payroll

Head of Payroll

Head of Payroll Operations

Intro

The Head of Payroll is responsible for end-to-end payroll delivery across multiple countries, ensuring accurate, compliant, and timely payments to over 10k employees. The role leads a team of payroll professionals that includes managers, specialists, and officers delivering monthly, bi-weekly, and weekly payrolls—both in-house and outsourced. This role demands strong operational leadership, hands-on oversight of high-volume payroll transactions and continuous improvement in efficiency, control and service quality. The role requires flexibility and agility as we continue to onboard new payrolls.

This Group Head of Payroll leads and oversees payroll operations across multiple countries, ensuring compliance, accuracy, and efficiency in a highly complex, multinational environment.
The role requires deep expertise in global payroll systems and processes, multi-country tax laws, labour regulations, and cross-border payroll operations. This senior leadership role develops and implements scalable payroll strategies while managing a diverse team of payroll professionals located across 5 countries.

What you’ll do

Payroll Delivery & Operations

• Lead day-to-day payroll operations across multiple jurisdictions, including tax calculations, benefits, pensions, and compliance with local laws and ensuring timely and accurate execution.

• Support implementation of Global Payroll strategy

• Manage multi-cycle payrolls (monthly, bi-weekly, weekly) with carrying structures and tax requirements

• Build readiness and operational capacity to onboard new brands and integrate new payrolls with minimal disruption.

• Monitor delivery metrics such as payroll accuracy, timeliness, variances, SLAs etc

• Conduct regular root cause reviews to eliminate recurring issues and maintain operational stability

• Work with vendors and partners to support executive payrolls/shadow payroll

Compliance & Controls

• Ensure the payroll process is fully compliant with all applicable laws, including tax regulations, labour laws, and social security contributions in each country.

• Maintain robust control environment consistent with SOX and internal audit standards.

• Proactively self-identify issues and risks and remediation

• Oversee payroll reconciliations, variance analysis and control testing

Vendor and Partner Management

• Oversee external payroll providers and ensure adherence to SLAs and data protection standards

• Partner with senior leadership in Finance, HR, and IT to ensure that payroll processes support the business goals and technology integrations.

• Act as critical issue point for complex payroll queries

Metrics, Reporting and Continuous Improvement

• Define and track important metrics across accuracy, timelines, first time right rates etc

• Produce monthly business review dashboards highlighting risks, trends and efficiencies

• Leverage data to drive automation, standardization and process improvements

Team Leadership

• Lead, coach and develop a geographically dispersed payroll team

• Build operational readiness in anticipation of new brands or scope expansions and plan for succession for key roles

How you’ll do it

• Demonstrate outstanding payroll management expertise, including deep knowledge of global and local tax, compliance, regulatory requirements, and the ability to uphold confidentiality, data privacy, and robust governance standards.
• Lead and develop a high-performing, multinational team, using strong people management, cross-cultural communication, and effective delegation to drive capability, collaboration, and operational excellence.
• Apply advanced analytical, financial and reporting skills, using data insights, strong numerical ability, and critical thinking to identify trends, resolve issues, and support decision-making.
• Drive continuous improvement and operational efficiency, using process improvement, change management, and project management skills to optimise workflows, automate processes, and enhance payroll systems.
• Utilise strong technical proficiency across payroll, HRIS and ERP systems, ensuring accurate system use, integrating new tools, and supporting upgrades or enhancements.
• Lead challenging priorities effectively, demonstrating excellent time management, organisation, diligence, and the ability to work while maintaining high-quality, compliant outcomes.

Behavioural Competencies

• Demonstrate strong people leadership and partner management, including effective delegation, excellent communication, cultural awareness, critical thinking, and the ability to build trusted relationships across the business.
• Show adaptability, diligence and problem-solving, demonstrating innovation and new technologies while maintaining excellent time management, prioritisation, and a consistent focus on high-quality delivery.

What’s in it for you

We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you:

• Bonus scheme

• Uncapped holiday allowance

• Enhanced pension scheme

• Private healthcare

• Life assurance

• Income protection

• £1,000 annual self-development learning fund

• Invest via the Flutter Sharesave Scheme

• Enhanced parental leave

About Flutter

We are a world leader in online sports betting and iGaming, with a market-leading position in the US and across the world.
 

We have an unparalleled portfolio of the most innovative, diverse and distinctive brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

With our global scale and challenger attitude, through which we excite and entertain our customers, in a safe and sustainable way. Using our collective power, the Flutter Edge, we aim to disrupt the sector, learning from the past to create a better future for our customers, colleagues and communities.
 

We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them.