Head of Network Partnerships & Product Commercialization role within the Card Payments and Network Partnerships team manages day-to-day relationship with the networks, prioritizes Network VAS product commercialization and project manages network tech funding. This leader will be responsible for team of professionals, setting priorities, managing workstreams and providing direction, leadership and SME guidance.
Responsibilities:
Cultivate and maintain relationships with network partners with the aim of creating new product features for US Consumer Cards.
Work with legal, ops, tech, product teams to develop product pipelines, manage contract negotiations, launch roadmaps to commercialize integrations and provide ongoing vendor oversight.
Provide business development support from a network lens on cobrand opportunities, new card benefits, commerce and new value propositions.
Establish joint goals, ownerships, KPIs for key network initiatives and manage progress through monthly/quarterly business reviews.
Evaluate VAS and advisory offerings from Networks aligned to Citi’s business objectives, and lead workshops / idea explorations sessions with relevant product groups aimed towards commercialization.
Prioritize and project-manage tech book of work related to network enhancements, new capabilities and product launches.
Serve as SME for cards ecosystem including networks, VAS, processors, acquirers across both credit and debit rails.
Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Play key role as senior member of Card Payments and Network Partnerships team
Key Experiences and Competencies:
Proven track record on successfully leading business development, partnerships and product management
Direct experience in card processing, networks or cobrand relationships with broad understanding of the card ecosystem.
Demonstrated ability to build strong internal and external relationship with a broad set of stakeholders to common goals and outcomes. Strong level of comfort leading successfully in matrixed environment
Strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes
15+ years of relevant experience. 7+ years of managerial experience
Education:
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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