Head of ISA and GIA

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

As Head of ISA and GIA, you’ll shape the future of two of our most important investment propositions.

You’ll lead the strategic direction and commercial growth of our ISA and General Investment Account offerings, ensuring they continue to attract, retain and meet the evolving needs of our clients. This is a high‑impact role where you’ll bring together client insight, commercial performance, regulatory oversight and business leadership to deliver strong outcomes and drive continuous improvement across these flagship products.

What you’ll be doing

• Leading the ISA and GIA product offering, driving the vision and strategic development and ensuring oversight and control of all regulatory aspects of the service.
• Evolving and delivering the commercial and proposition plan.
• Broadening the proposition to develop a new tax service and support for clients.
• Owning client and business outcomes, including adherence to regulation, standards and policies of the product, including Consumer Duty, Conduct and Vulnerable Clients.
• Working with the policy team to influence the future of ISA and GIA products.
• Managing relationships with key partners and third parties.
• Managing the risk and control environment, including management of risk, conduct and Conflicts of Interest.

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About you

• Significant experience in ISAs and investing.
• Experienced commercial leader and P&L owner.
• Natural curiosity, entrepreneurial drive and a desire to be the best.
• Comfortable thriving with ambiguity and change.
• Proven experience of leading, inspiring and motivating a high performing team.
• Excellent communication skills, including the ability to explain complex initiatives in universally understood language to match the Hargreaves Lansdown (HL) tone of voice.
• Proven ability to influence large teams without direct leadership authority.
• Highly analytical thinker, as well as a creative problem solver.
• Regulatory and Governance experience.
• Recognised as an industry expert, mentor, and teacher across the business.

Interview process

The interview process will include 2-3 stages including competency and leadership-based questions, a leadership assessment and a short task.

Working schedule

This is a full time, permanent role working 37.5 hours per week. Our office is based in central Bristol (BS1 5HL) and hybrid working is available, with a minimum of two days in the office per week.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

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Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.