Head of Data Trust, Risk & Responsible AI

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Head of Data Trust, Risk & Responsible AI

The Head of Data Trust, Risk & Responsible AI sets and enforces enterprise standards to ensure data and AI are safe, compliant, trustworthy, and audit ready. This leader owns governance frameworks, drives policy implementation, and manages lifecycle controls for models and agents, including comprehensive Model Risk Management (MRM).

Reports to: Chief Data Officer

Location: Onsite at Alpharetta GA or Atlanta GA

Key Responsibilities

• Own enterprise Data & AI governance, including policy implementation, operating model, and oversight forums.
• Lead model risk and lifecycle controls for regulated environments: approvals, validation, monitoring, change control, and documentation.
• Establish data stewardship, quality, metadata, lineage, and observability programs to ensure transparency of data and AI assets.
• Enforce Responsible AI requirements: fairness, explainability, safety, privacy, human oversight, and ethical review.
• Partner with Legal, Compliance, Privacy, Security, Audit, and Risk to align controls to regulations and internal standards.
• Implement enterprise scorecards and reporting for data quality, governance adherence, AI control compliance, and remediation progress.
• Drive cultural adoption through training, playbooks, and governance embedded into delivery and platform workflows.
• Manage governance tooling strategy and implementation across metadata, catalog, lineage, policy enforcement, and monitoring.
• Maintain a curated inventory of all AI implementations in production, ensuring governance and risk protocols are followed.

Qualifications

• 12+ years in Data Governance, Risk Management, Audit, Compliance, or Responsible AI within highly regulated industries; 5+ years in senior leadership.
• Proven experience building and executing governance programs in high-stakes, regulated environments.
• Working knowledge of model risk management and AI lifecycle control frameworks.
• Ability to balance risk controls with innovation enablement and business agility.
• Strong stakeholder management skills with experience influencing C-level executives and engineering teams.
• Experience in payments, banking, or financial services regulatory environments required.
• Bachelor's degree required; JD, advanced degree in a quantitative field, or relevant certifications preferred.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

The position listed in this requisition is ineligible for the referral bonus award program.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.