Position Title: Head of Creative Studio & Scientific Visual Communication
Location: Barcelona & Hyderabad
Department: Medical Services, Business Operations
Our ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Sanofi has been building the foundations of enterprise services over the past few years. With the creation of the global business unit Business Operations two years ago, we have elevated our commitment to innovation and excellence.
An expert leadership team, passionate about leading high performance. We are building for the long term. We bring people together – many of them in our four hub locations around the world - which simplify processes, break down barriers and modernize the way we work in Sanofi.
Our critical success factors:
We have identified three key drivers:
1.Community - Building a vibrant team that will attract and engage talent, with four global hubs.
2.Excellence - Simplifying, standardizing and continuously improving processes to capture synergies, scale effects and productivity improvements.
3.Digitalisation - Enabling transparency, data-driven decision-making support, agility and rapid innovation across Sanofi's entire value chain.
POSITION OVERVIEW
The Head of Creative Studio & Scientific Visual Communication is a senior strategic leadership role, responsible for defining and driving the creative and visual communication vision across the entire Medical Services, Business Operations organization. Based at the This role operates as a transversal capability, serving all functions, therapeutic areas and geographies within Medical Services, Business Operations.
This position leads a global team of graphic designers, content specialists and creative professionals to deliver high-quality, impactful visual communications that support scientific and medical content at scale across the organization. As a transversal function, the role establishes creative standards, governance frameworks and scalable service models that enable consistent excellence across all Medical Services, Business Operations outputs. The Head of Creative Studio & Scientific Visual Communication plays a pivotal role in transforming complex medical and scientific information into compelling, accessible and visually engaging content that meets the highest standards of quality, compliance and creativity. The role champions innovation in visual storytelling, drives the adoption of emerging technologies and digital tools, and ensures creative consistency across all Medical Services, Business Operations communications worldwide.
This role is a key strategic partner in driving the Medical Services, Business Operations transformation agenda, influencing enterprise-level decisions and shaping the future of medical content and creative services across the organization. The role collaborates closely with LT peers across all Medical Services, Business Operations functions and represents the creative capability in senior forums, building trusted relationships with stakeholders globally to deliver world-class medical communications that ultimately serve the needs of patients and healthcare professionals.
KEY RESPONSIBILITIES
Strategic Leadership & Vision
Serve as a member of the Global Scientific Communications, Medical Information, Graphic Studio & Creativity
Leadership Team, contributing to the overall strategic direction and transformation agenda of the organization
Define and execute the creative and visual communication strategy across the entire Medical Services, Business Operations organization, aligned with global medical services priorities
Drive the transformation agenda for visual and creative capabilities, positioning the function as a world-class transversal service
Partner with LT peers to integrate creative excellence into all Medical Services, Business Operations strategic initiatives and programs
Lead innovation in visual storytelling and scientific communication, setting new standards for the industry
Shape the future vision for medical content enhancement and creative services, anticipating evolving organizational and stakeholder needs
Represent the Medical Services, Business Operations creative capability in enterprise-level strategic discussions and cross-organizational forums
Contribute to broader Medical Services, Business Operations leadership decisions as a full member of the Leadership Team
Transversal Capability Leadership
Establish and govern creative standards, guidelines and quality frameworks across all Medical Services, Business Operations functions and therapeutic areas
Build a scalable creative services model capable of serving the full breadth of the global Medical Services, Business Operations organization
Create centers of excellence for specialized creative capabilities (e.g., data visualization, digital media, scientific illustration)
Drive consistency and quality across all Medical Services, Business Operations visual communications, regardless of function or geography
Enable self-service creative capabilities while maintaining rigorous quality standards
Develop and implement a creative governance framework with clear decision rights, prioritization criteria and escalation pathways
Define and manage the operating model for transversal creative services, including service delivery frameworks and SLAs
Team Management & Development
Lead a global, distributed creative team as a transversal capability serving the full Medical Services, Business Operations organization
Build a high-performing, inclusive creative organization that reflects Sanofi's values and culture
Foster a culture of innovation, creative excellence, psychological safety and cross-functional collaboration
Drive talent development, succession planning and the creation of structured learning and development programs
Conduct performance management and career development conversations aligned with individual and organizational goals
Attract and retain world-class creative talent to continuously strengthen the function's capabilities
Operational Excellence
Design and implement the operating model for transversal creative services, ensuring efficient and effective delivery at scale
Establish service delivery frameworks, SLAs and transparent prioritization criteria to manage competing organizational demands
Optimize resource allocation across the portfolio of Medical Services, Business Operations creative projects and priorities
Implement portfolio management practices to provide visibility, governance and accountability across all creative workstreams
Drive efficiency through process optimization, workflow automation and technology adoption
Define, monitor and report on capability performance metrics and business impact to the Medical Services, Business Operations Leadership Team
Manage vendor relationships and external creative partnerships to augment internal capabilities as needed
Stakeholder Collaboration & Influence
Build and maintain trusted advisor relationships with senior stakeholders across all Medical Services, Business Operations functions, therapeutic areas and geographies
Partner with LT peers to ensure creative and visual communication excellence is embedded in all major Medical Services, Business Operations initiatives
Influence strategic decisions through deep expertise in creative and visual communication, bringing an informed external perspective
Lead cross-functional initiatives that require creative excellence and transversal coordination
Represent Medical Services, Business Operations creative capability in enterprise forums, including collaborations with Corporate Communications, Brand and other creative functions across Sanofi
Proactively understand and anticipate stakeholder needs, providing strategic creative consultation at all organizational levels
Innovation & Technology
Champion the adoption of emerging technologies, including AI-assisted design, automation and digital platforms, to continuously elevate creative services
Drive the digital transformation of creative services, piloting innovative approaches to visual communication
Stay ahead of industry trends and best practices in design, digital media and medical communications
Build strategic partnerships with technology vendors and creative agencies to access cutting-edge capabilities
Evaluate and implement new tools and platforms that enhance team productivity, output quality and scalability
Compliance & Quality
Ensure all creative outputs comply with applicable regulatory requirements, medical-legal-regulatory (MLR) review processes and company standards across all Medical Services, Business Operations functions
Maintain robust quality control processes and approval workflows at a transversal level
Implement risk management frameworks for content development and creative delivery across the organization
Stay current with industry regulations and guidelines affecting medical and scientific communications
Promote and embed a quality-first mindset across the transversal creative capability
Education : Bachelor's degree in Graphic Design, Visual Communications, Fine Arts or related field
Experience: 12+ years of experience in creative services, with significant pharmaceutical or healthcare industry experience
7+ years in senior leadership roles managing creative teams and functions
Proven track record leading transversal capabilities in complex matrix organizations
Experience as a member of leadership teams or senior management forums, with demonstrated executive presence
Deep expertise in visual design, medical and scientific communication
Strong business acumen and strategic thinking capabilities, with the ability to connect creative excellence to organizational outcomes
Exceptional stakeholder management and influencing skills at senior and executive levels
Demonstrated experience driving organizational transformation and change
Proficiency in Adobe Creative Suite and modern creative technologies and platforms
Fluency in English (written and spoken)
Preferred
Advanced degree in a relevant field
Experience in global pharmaceutical or life sciences organizations
Knowledge of regulatory requirements for medical communications (MLR, promotional and non-promotional content)
Experience with AI and emerging creative technologies
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!