Pagaya

Head of Communications

USA Full Time

About Pagaya

Shape the Future of Finance

Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.


Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

Let's create better outcomes together!

About the Role

As Head of Communications, you will own and execute Pagaya’s external communication strategy, encompassing PR, executive visibility, event sponsorship, social media, and B2B communications. Reporting to senior leadership, you’ll translate Pagaya’s core value proposition into compelling messaging for investors, partners, media, and the public. You will also drive our email marketing efforts and lead critical communications initiatives in a fast-paced, highly regulated environment.

Responsibilities

  • Develop and execute a comprehensive communications & PR strategy, aligned with company goals.
  • Lead executive visibility programs, positioning senior leadership as thought leaders through media, events, and digital platforms.
  • Oversee partner communications, crafting messaging, creating assets, and aligning with partner priorities.
  • Design and implement an event and speaking strategy, identifying opportunities, managing logistics, and supporting executive participation.
  • Own and manage Pagaya’s corporate social media presence, as well as social strategies for select executive accounts.
  • Lead crisis communications, developing key messages, coordinating cross-functional responses, and ensuring appropriate channels are used.
  • Collaborate with internal communications, legal, compliance, and the Tel Aviv team to ensure aligned messaging across the organization.
  • Analyze market, competitive, and industry trends to inform and evolve the communications strategy.
  • Provide project management and execution support for high-impact marketing communications campaigns.
  • Build and maintain strong relationships with cross-org leadership to integrate communication efforts across functions.
  • Ensure all communications comply with legal, regulatory, and compliance requirements.

Requirements

  • Proven experience in public relations, media relations, or communications in a B2B financial services or technology company (or similar).
  • Demonstrated ability to manage executive messaging and visibility.
  • Strong strategic thinking, with the capacity to operate in fast-moving, multifaceted environments.
  • Hands-on execution experience: writing press releases, messaging documents, social content, email campaigns.
  • Experience working with agency partners for PR, events, or content is a plus.
  • Familiarity with website content management and corporate collateral development.
  • Proven track record in communications around product launches, partnership announcements, or public-company events.
  • Excellent writing and editing skills; comfort working cross-functionally with leadership and external stakeholders.
  • Project management skills and the ability to juggle multiple high-priority initiatives simultaneously.

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv. 

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

  • Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
  • Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
  • Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
  • Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
  • Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.