About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get To Know Our Team
Agoda Finance is a key driver of our global growth, balancing day-to-day financial operations with a forward-looking approach to innovation and risk management. Our culture is rooted in experimentation and data-driven insights, empowering both our team and the wider company to make strategic decisions and expand sustainably. We also prioritize career development, offering clear growth paths and development goals for every team member.
The Opportunity
The Pay-in Credit Risk & Collections (CRC) team department is a core pillar of the Finance organization, responsible for managing the complete revenue cycle — from order creation to final cash realization. The team ensures that every sale is accurately billed, collected, and accounted for, supporting the company’s liquidity, profitability, and customer experience objectives.
The team oversees end-to-end processes including billing & invoicing, payment mapping, credit management, collections, cash application, and account reconciliations. The department plays a critical role in maintaining financial discipline, optimizing working capital, and driving continuous improvement across systems and processes.
This team is expanding, and we are looking for the Head of Collections (Global Function) who will lead the end-to-end collections strategy and operations across multiple geographies based out of Bangkok, Thailand. The role oversees diverse collections processes spanning multiple product and process verticals, manage process optimizations, collections systems etc. The ideal candidate brings deep experience in global credit & collections, strong stakeholder management, and the ability to scale processes, systems, and teams in a dynamic, fast-moving environment.
In this Role, the Key Responsibilities will Include:
Strategy & Leadership
Operational Excellence
Systems & Technology Enablement
Stakeholder Management
People & Culture
What You’ll Need to Succeed:
It’s Great if You Have:
#LI-NS2
#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.