Head of Account Management UK & Ireland

About the Role:

Grade Level (for internal use):

15

This job posting is for the Head of Account Management UK & Ireland

Provides leadership and direction to meet financial and operational performance requirements for a specific book of business within a designated segment. Adapts and executes functional strategies, contributing to the development of broader strategies. Has a significant impact on business unit results. Hire, train and manage a group of account managers whose primary responsibilities include supporting face-to-face sales and cross/up/repeat sales to existing customers. Responsibilities include assessing customer needs and recommending suitable products, services, and/or solutions, as well as developing and presenting sales bids/proposals/presentations. The position also involves developing medium to long-term sales plans and preparing strategies to protect, grow, and diversify relationships with targeted customers. Compensation is based on achieving net growth objectives. 

The Team: 
Our team is dedicated to serving a diverse range of clients, providing tailored solutions that drive success. We value inclusivity, collaboration, and innovation, fostering a dynamic environment where global mindsets are encouraged and leveraged. 

Key Responsibilities: 

• Lead a team of Account Managers and leaders focused on coordinating sales activity and engagement across assigned regions or segments. 
• Manage accounts with the aim to grow the net book of business across the product suite. 
• Collaborate with sales specialists to develop short-, mid-, and long-term business strategies and plans tailored to the unique needs of clients. 
• Provide leadership to a team responsible for entire accounts, ensuring optimal client solutions and engagement. 
• Offer strategic insights and act as a thought partner to address complex business challenges faced by clients. 

Scope & Impact: 

• Direct multidisciplinary teams or initiatives that align with organizational goals and ensure successful project delivery. 
• Influence internal and external stakeholders to support major initiatives that drive success. 
• Manage financial and operational performance by strategically allocating resources and overseeing project execution to meet critical objectives. 
• Foster innovation and growth by leveraging diverse perspectives to resolve key issues. 

Strategic Planning & Decision Making: 

• Develop and execute operational strategies that contribute to broader departmental and functional objectives. 
• Address complex business issues, adapting precedents to develop effective solutions. 
• Direct resource allocation to meet performance requirements. 

Customer Focus (Internal & External): 

• Build strategic relationships with key executives to support business needs and long-term partnership opportunities. 
• Communicate complex ideas effectively across functions and levels, negotiating solutions that align with strategic goals. 
• Engage in high-level strategic meetings with key clients to foster relationships and discuss partnership opportunities. 

Expected Behavioral Attributes: 

• Emotional Intelligence: Navigate emotionally challenging situations with awareness of biases, fostering a global mindset. 
• Collaboration: Work beyond team boundaries to resolve issues and agree on solutions. 
• Time Management: Effectively manage multiple key projects and priorities, delegating tasks as necessary. 
• Adaptability: Make difficult decisions and adapt to changing circumstances. 
• Performance Management: Ongoing assessment of team to drive long-term growth. 
• Communication: Articulate complex ideas across functions and levels, negotiating effectively to reach solutions. 
• Leadership: Strategically identify opportunities for growth and innovation, coaching and empowering teams to maximize performance. 

Experience: 

• 8+ years of experience in Sales/Account Management

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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