M&G PLC

Head Business Manager & Strategist

Mumbai Full time

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Key Responsibilities
• Work closely with India MD and Executive Business Manager in orchestrating regional strategy, annual priorities and help elevate overall profile of the entity with key internal and external stakeholders globally through effective story telling
• Lead and deliver multiple key projects / programs ensuring timelines, budgets, and goals are met; develop high-quality project plans and communicate project outcomes effectively alongside the Project Sponsor to secure organizational support; projects can range from risk initiatives, people initiatives, change and branding initiatives;
• Lead regional governance forums for the entity to ensure strong momentum and rigor on execution of various local initiatives & represent India office in various senior forums around governance and proactively identify opportunities to enhance overall effectiveness of the site
• Review, challenge and operate MD Office key controls including third parties, business continuity, regulatory compliance, independently to ensure strong compliance to risk and controls
• Lead and manage end to end business management including visitor management, stakeholder visits, events, vendor contractors, and work closely with cross functional teams and enabling functions such as HR, Facility management , procurement, technology, etc to ensure entity specific processes are working smoothly
• Utilise strong problem-solving and multi-tasking skills in navigating through challenges across functions, often handling ambiguous scenarios to deliver practical, best in class solutions
• Establish connects with industry participants and leverage market knowledge in driving and establishing best practices for M&G
• Oversee M&G staff communities such as Workplace Engagement, Diversity, Equity & Inclusion, etc. to ensure drive strong on the ground culture.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.