Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal, we would love to hear from you!
Role Summary:
We are seeking a highly skilled and detail-oriented Hardware Operations Specialist to join our dynamic team. The ideal candidate will be responsible for managing the RMA process, diagnosing issues in defective units, collaborating with Engineering and Customer Success teams, and implementing hardware changes. Additionally, this role will work hands‑on with physical hardware, support quality feedback loops, and partner closely with internal teams and vendors to drive continuous improvement across hardware operations.
This position is based in our office in Alpharetta, GA.