Guestroom Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the Role
The Room Attendant creates exceptional guest experiences by ensuring guest rooms are cleaned, refreshed, and maintained to Four Seasons standards. This role plays an essential part in delivering a welcoming, comfortable, and luxurious environment for every arrival. The Room Attendant is part of the Housekeeping team and reports to the Housekeeping Leadership.

What You Will Do

• Clean and service guest rooms, including bedrooms, living areas, and bathrooms, following Four Seasons standards.

• Replace linens and towels, refresh amenities, and restock in‑room items as needed.

• Remove room service items, trash, and used china or glassware, and return them to designated service areas.

• Report maintenance issues promptly through designated systems and notify Housekeeping leadership.

• Add thoughtful touches to guestrooms to enhance the guest experience.

• Follow all Four Seasons Work Rules, Standards of Conduct, and safety procedures.

• Work collaboratively and professionally with all team members.

• Assist with House Attendant or Lobby Attendant duties during high volume or as needed.

What You Bring

• High school diploma or equivalent.

• Previous housekeeping experience preferred but not required.

• Ability to read, write, and speak English.

• Strong attention to detail, reliability, and a guest‑focused mindset.

• Ability to work efficiently in a fast‑paced environment.

Schedule & Hours

• Full‑time position.

• Schedule may vary based on business needs, including weekends and holidays.

What We Offer

• Competitive wages and a comprehensive benefits package.

• Excellent training and development opportunities.

• Complimentary employee meals.

• Uniform and dry‑cleaning benefits.

• Global career mobility with Four Seasons.

• Access to wellbeing, learning, and community programs.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf