Alterra

Guest Services Ambassador - Part Time (Weekends)

Blue Mountains, ON Part time
Seasonal

WHAT’S IN IT FOR ME? 

  • Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

  • Save on meals across resort restaurants and cafés, including Starbucks.

  • Receive exclusive discounts at all Blue Mountain-owned retail stores.

  • Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

  • Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.


Hourly Rate of $18.00

Part Time Hours - Seasonal (Weekends required)

WHAT WILL I BE DOING?

  • Interacting with guests and groups – engaging, approaching, introducing yourself and initiating conversation. Explaining each attraction and communicate the individual restrictions and age requirements.

  • Helping move and manage line-ups and traffic flow.

  • Communicating extensive resort knowledge with guests - resort events, amenities, restaurants, childcare and parking facilities.

  • Sharing your passion and knowledge of Blue Mountain and helping to orient guests to the Mountain.

  • Supporting the Guest Services team and Events Teams in promotion, organization and execution of activities and special events.

  • Occasionally assisting in facilitation of groups and conferences greeting buses, and other duties as required

WHAT DO WE NEED FROM YOU?

  • Excellent customer service, interpersonal and communication skills.

  • Ability to work independently, multi-task and problem solve as well as manage challenging situations.

  • Team orientated with an energetic, friendly, cheerful and animated demeanor.

  • Ability to work outdoors in cold/inclement weather for the duration of your shift.

*This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North.  Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.