GTM Operations Associate

As the GTM Operations Associate at 7shifts, reporting to the Senior Manager, GTM Operations, you will drive accurate, trusted, and well-understood revenue forecasts that guide key strategic decisions across the business. You’ll own our detailed bottom-up revenue models and maintain the integrity of key business performance metrics. Working closely with GTM Operations, FP&A, and the Data team, you will translate operational data into reliable financial forecasts. This is a fast-moving, high-impact role for someone who enjoys digging deep in the data, getting things right, and keeping pace with a business that adapts quickly.

What you’ll do:

• Own Forecast Models: Own the structure, accuracy, and ongoing maintenance of all bottom-up revenue forecast models, establishing the trusted baseline for business planning and decision-making
• Actualize Forecast Models: Actualize monthly inputs to support adjustments to strategy and resourcing based on real-time performance trends
• Documentation and Change Log: Maintain clear documentation, metric definitions, and model change logs to ensure transparency, consistency, and alignment across stakeholders
• Data Integrity and Audit: Conduct routine audits and integrity checks with the Data team to ensure reliability and accuracy of the data 
• Performance Reporting: Manage and prepare data for Monthly Business Reviews,  highlighting performance drivers and enabling leaders to identify risks, prioritize focus areas, and take action
• Scenario Analysis: Build and maintain frameworks for scenario and sensitivity analysis, creating flexibility in strategic planning through proactive modeling of potential outcomes
• Target Setting: Support in the development and maintenance of targets for key business segments and sales teams to ensure goals are aligned with the broader business strategy and financial plan

What you bring:

• You bring 1–3 years in a highly analytical role within a SaaS or high-growth tech environment, or in a transferable path like Consulting, Strategic Finance, Investment Banking, or Corporate Strategy
• You’ve worked closely with revenue operations or go-to-market teams and understand how forecasting connects to product engagement and sales performance
• You have strong modeling skills with hands-on experience maintaining and QA’ing complex Google Sheets or Excel models used for real decision-making
• You’re great at prioritizing and moving fast, and you’re comfortable working in a high-growth, fast-changing environment
• You’re highly organized and able to manage multiple forecast models, inputs, and deadlines at the same time
• You have strong data intuition, pay close attention to detail, and can connect inputs to the bigger business picture while sense-checking and validating along the way
• You communicate clearly, work well with cross-functional teams, and bring a high level of accountability and ownership to your work

It’d be even cooler if you had:

• Experience working with Salesforce or other CRM tools
• Experience with BI/reporting tools (ThoughtSpot, Looker, Tableau, etc.)