We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
As a Growth Manager, you will own customer and portfolio growth across Simplii Financials’ banking products and related offerings. You’ll operate at the intersection of customer insights, analytics, product strategy, and lifecycle execution, using data to drive measurable P&L impact. This is a highly analytical role designed for someone who is comfortable owning business outcomes, working with financial forecasts, and translating customer behavior into measurable results.
At Simplii Financial, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2–3 days per week on-site, while other days will be remote.
How you'll succeed
Own portfolio growth and P&L performance, including balances, inflows/outflows, retention and CAC; partner with Finance on forecasting, planning and performance management.
Lead lifecycle and funnel optimization, identifying friction points across acquisition, funding, engagement and retention to improve conversion and customer value.
Translate customer data into growth insights, leveraging cohort analysis, experiments, A/B and multivariate tests, dashboards and performance metrics to inform priorities. Maintain an experimentation backlog prioritized by impact, confidence, and effort; and translate learnings into scalable recommendations for product, marketing, and lifecycle strategies.
Drive experimentation and growth strategy, developing hypotheses, prioritizing testing, and scaling learnings across product, marketing and lifecycle programs.
Influence product and campaign roadmaps, partnering with Product Managers and Marketing to shape priorities, offers, features, and go to market strategies. Ensure alignment of campaigns and product launches with customer needs, performance goals, and regulatory requirements, and monitor post-launch performance to recommend optimizations.
Collaborate across the organization, working with Analytics, Product, Sales, Marketing, CX, Legal and Compliance to enable responsible, customer-first growth.
Who you are
A data-driven growth leader with experience owning customer, revenue and/or portfolio outcomes.
Comfortable operating in ambiguity, prioritizing effort and influencing cross-functional partners.
Strong communicator who can translate complex insights into clear recommendations for stakeholders across teams and seniority.
Experience in financial services, fintech or regulated environments is an asset; familiarity with SQL, experimentation and analytics tools is a plus.
You act like an owner, put clients first and engage with purpose to find the right solutions.
You thrive when you’re empowered to take the lead, go above and beyond and deliver results.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-161 Bay St., 4thEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business, Customer Growth, Portfolio Growth