Four Seasons

Group Sales Manager

St. Louis Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.
 

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.

About the role:

The Group Sales Manager will collaborate with various departments to ensure all requested services are delivered seamlessly to customers, providing servicing support when required. This role is responsible for achieving individual booking goals on a monthly, quarterly, and annual basis.

The Group Sales Manager will lead proactive sales initiatives, including identifying new group business opportunities through strategic prospecting, targeted outreach, and creative lead‑generation efforts. This includes building strong pipeline activity by researching market trends, monitoring competitor activity, engaging untapped segments, and leveraging data-driven insights to anticipate client needs and maximize revenue potential. The manager will actively source new accounts, re-engage dormant ones, and deploy tailored strategies to grow market share.

Additional responsibilities include:

  • Representing the hotel at tradeshows as designated by hotel and corporate.
  • Participating in business review meetings, special events, sales meetings, and other ad hoc meetings as required.
  • Developing new and existing accounts by mapping business patterns, understanding buying behaviors, and creating comprehensive group profiles.
  • Maintaining an organized, professional plan for correspondence, follow-up, and ongoing relationship management.
  • Generating hotel awareness and driving new business through direct phone sales, in‑person sales calls, proactive prospecting, tradeshows, networking events, and digital outreach.
  • Leveraging CRM tools to track activity, manage leads, and maintain accurate account data that supports proactive selling efforts.

Please note that this position is based out of our St. Louis property and is not available as a fully remote role.

What we are looking for:

We are looking for individuals who have solid selling and interpersonal skills and who demonstrate the energy and commitment to meet and exceed personal goals. The applicant will have a proven track record in pursuing, evaluating soliciting, selling and confirming business as required in order to meet individual goals and overall budgeted sales and profitability. Applicants are required to have 2-3 years previous experience in a similar role and travel maybe required. Strong command of the English language.

What we are offering you:

Four Seasons believes in offering the best to the best when it comes to employee benefits!

*Lucrative salary!

*Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!

*Time off plans starting at day of hire!

*An opportunity to be a part of a cohesive team in an inclusive work environment!

*Complimentary and discounted hotel stays around the world!

*Wellbeing and mental health initiatives and focused company!

*Embracement and promotion of diversity in our workplace!

*Complimentary employee meals and beverages!

*Tuition reimbursement!
 

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/stlouis/

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf