Group Insurance Assistant

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

What is the Role?

The Insurance Assistant will provide essential support within the Group Insurance team in the renewal and management of Howden’s insurances across the Group globally.

This is a great opportunity to understand insurance from a client perspective and develop knowledge of a complex global programme across all insurance classes, including Professional Indemnity (E&O), Cyber, Directors & Officers Liability (D&O), Crime, PA/Travel and Commercial Combined. This role is key to maintaining compliance, supporting renewals, and assisting with policy administration.

Key Responsibilities

• Assist with the administration of the Group Insurance Programme across all lines of cover.
• Maintain policy schedules, endorsements, and renewal documentation.
• Support data collection for renewals.
• Review claims records and liaise with insurers for updates.
• Update internal systems with policy and claims information.
• Support Group Insurance adherence to regulatory requirements and internal risk management policies.
• Respond to internal queries regarding insurance coverage.
• Coordinate with brokers and insurers for policy clarifications and endorsements.
• Maintain organised filing systems.
• Support the team with ad hoc administrative tasks.

Skills & Experience

• Previous experience in insurance administration or junior insurance broking role.
• Knowledge of corporate insurance lines such as E&O, D&O, Cyber, and Commercial Combined would be beneficial.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Good communication skills for liaising with internal and external stakeholders.

Qualifications

• Strong academic background.
• Desirable: Certificate in Insurance (CII) or willingness to work towards it.

Personal Attributes

• Proactive and self-motivated.
• Team player with a collaborative approach.
• Ability to work under pressure and meet deadlines.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent