Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
This is a senior, strategic finance leadership role acting as the principal Finance Business Partner to Technology & Operations, while also providing enterprise-level financial leadership for Value Creation Centres (VCC). The role is a key member of the CTOO leadership ecosystem and a critical enabler of Prudential’s Efficient Growth and enterprise cost transformation agenda. It provides financial stewardship, strategic direction, and commercial insight across Technology, Operations and VCC delivery, ensuring investments, operating models and service economics are aligned to Group strategy and deliver sustainable value.Key Responsibilities:
1. Strategic Financial Leadership:
• Serve as the principal financial adviser to the CTOO and Technology & Operations leadership, shaping and executing financial strategy aligned to Group priorities, Efficient Growth targets and enterprise transformation.
• Drive long-term value creation through strategic planning, capital allocation and investment prioritisation across Technology, Operations and VCC-enabled services.
• Lead financial scenario modelling and strategic trade-off discussions for major transformation initiatives.
2. Financial Planning, Analysis & Reporting:
• Oversee financial planning, budgeting, forecasting and reporting for Technology, Operations and associated VCC services.
• Develop and maintain robust financial models to support strategic decision-making, cost optimisation, and performance management.
• Provide clear, decision-oriented insights for C‑suite, GEC and Board‑level discussions.
• Ensure alignment between Technology & Operations plans, VCC delivery capacity, and Group financial targets.
3. Cost Management, Efficiency & VCC Economics
• Lead cost management and optimisation initiatives across Technology, Operations and VCC delivery. Define and oversee VCC service economics, including cost pools and allocation methodologies, recharge models and productivity metrics.
• Ensure recharges to LBUs are transparent, explainable and defensible, avoiding cost distortions and under‑recovery.
4. Technology Investment, Transformation & ROI:
• Evaluate, prioritise, and monitor technology and operations investments, ensuring alignment with strategic objectives and maximising return on investment (ROI).
• Lead financial due diligence and business case assessments for new technology initiatives, including digital transformation, IT security, Data & AI and maximising opportunities to leverage VCC.
5. Financial Governance, Risk & Control:
• Ensure strong financial governance, controls and compliance across portfolio. Oversee financial risk management, proactively identifying and mitigating cost leakage and inefficiencies and structure issues in allocation and recharge models.
6. VCC Operating Model
• Act as the senior Finance counterpart for VCC on operating model design, service catalogue and pricing logic & transition of activities into VCC.
7. Stakeholder Management & Business Partnering:
• Act as a trusted business partner to CTOO and Technology and Operations leadership and the intersect with Group Finance, LBU CFOs and VCC leadership teams.
• Provide constructive challenge, commercial insight and fact-based recommendations. Champion cross-functional collaboration across Finance, Technology, Operations and Transformation teams.
8. Team Leadership & Capability Building:
• Build, lead, and develop a high-performing finance team, including VCC aligned capabilities where appropriate.
• Foster a culture of commercial excellence, accountability, and continuous improvement.
• Coach and mentor senior finance leaders to operate effectively in complex, matrixed environments.
Core Competences & Skills:
• Strategic financial leadership and strong commercial acumen
• Deep expertise in cost management, service economics and operating model design
• Advanced financial modelling and data-driven decision-making
• Strong stakeholder management and executive influencing skills
• Change leadership across large-scale transformation programmes
• Strong understanding of technology, operations and shared service models in financial services
Education and Experience:
• Bachelor’s degree in Finance, Accounting or related discipline
• Professional accounting qualification (CA, CPA, ACCA or equivalent)
• ~20+ years’ finance experience, with significant time in senior leadership roles
• Proven track record in group-level business partnering, cost transformation and investment governance
• Experience with shared services / centres of excellence / VCC-type models in banking or insurance strongly preferred
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.