GRC Technical Product Owner

We are seeking an experienced GRC Technical Product Owner to lead the technical design, configuration, and integration of the Archer GRC platform including Archer Evolv capabilities and in-house AI-enabled architecture. This role requires deep hands-on expertise with Archer, AI Platforms, and strong leadership skills to deliver scalable, secure, and integrated GRC solutions in an enterprise environment.

The Technical Lead will work closely with Risk, Compliance, Audit, and IT teams to translate regulatory and risk requirements into well-architected Archer and Archer Evolv solutions while leading delivery teams through implementation and optimization efforts.

Required Qualifications

• 8-10 years of experience with GRC platforms, including 5+ years of hands-on Archer experience.

• Senior level expertise in: Archer configuration and administration, Archer Evolv concepts and modern AI platform capabilities, Data models, workflows, calculations, and reporting, and REST APIs and system integrations

• Experience leading technical delivery for complex enterprise Archer environments.

• Solid understanding of GRC concepts (risk, compliance, audit, etc).

• Comprehensive understanding of AI Architecture.

• Experience with Model Risk Governance / Model Risk Management (MRM) and responding to stakeholder queries from an AI governance perspective.

• Strong analytical, troubleshooting, and problem-solving skills.

• Strong documentation and communication skills with the ability to explain technical concepts to non-technical stakeholders.

Preferred Qualifications

• Archer certifications (Administrator, Advanced Configuration).

• Experience integrating Archer with ServiceNow, identity platforms, or security tools.

• Familiarity with regulatory frameworks such as ISO 27001, NIST, SOX, PCI-DSS, or GDPR.

• Experience supporting large, federated, or global Archer environments.

• Background in IT security, risk management, or audit.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, OntarioHybrid

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.