Graduate Student Services Specialist II

Position Title:

Graduate Student Services Specialist II

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 2 years of related experience

Preferred Qualifications:

Experience that demonstrates independent coordination of multiple activities and projects.

Experience with analyzing, managing data, and generating reports.

Job Description:

The Department of Chemical and Biological Engineering (CBE) at Iowa State University is seeking a dedicated Graduate Student Services Specialist to support and enhance the academic experience of graduate students. This position plays an essential role in supporting student success throughout their academic journey, and coordinating essential departmental academic activities that contribute to a thriving academic environment. The position also coordinates student employment and BME senior design projects.  The individual in this role will serve as a key resource for students, faculty, and staff while helping maintain the excellence of the department’s programs.

Key Responsibilities

• Coordinate activities, processes, and services for Chemical Engineering graduate students.
• Serve as the primary point of contact for graduate program inquiries and department-level guidance.
• Support graduate student recruiting and coordinate the full application and admission process.
• Manage communication with prospective and admitted students, including responses to the departmental email account.
• Organize prospective student visits and related recruitment events.
• Coordinate, enter, track, and report graduate student stipends, tuition, and funding details.
• Plan and facilitate new graduate student onboarding and orientation activities.
• Maintain accurate student records and generate reports as needed for faculty and administration.
• Monitor degree progress and guide students through program milestones and necessary procedures.
• Assist students with Workday processes and coordinate graduate student separation procedures upon completion.
• Support departmental academic activities, including surveys, course evaluations, teaching schedules, room assignments, and textbook ordering.
• Coordinate student employment actions, including hiring, renewals, wage adjustments, timesheet compliance, and related reporting.
• Lead coordination of BME Senior Design projects, including team assignments, project approvals, communication, compliance tracking, and the semester poster session.
• Participate in CBE, College of Engineering, and Grad College graduate program meetings.

Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity.
• Provides guidance to students

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS807

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:

March 6, 2026

Posting Close Date:

March 22, 2026

Job Requisition Number:

R18756