Role Summary
The Global / US Medical Information Category Strategy Team Lead is responsible for setting and executing category‑level Global and US Medical Information and Medical Review strategy, leading one of several therapeutic area-aligned teams (Oncology, Vaccines + Internal Medicine, I&I + Rare Disease) accountable for the delivery of externally-facing Medical Information / medical engagement strategies across the Pfizer portfolio providing trusted and accurate medical information for Pfizer priority products to healthcare providers, patients, and caregivers, and exercising enterprise‑level influence over medical review, scientific positioning, and risk management.
The role serves as the recognized Global Medical Information authority for US priority brands, providing expert oversight of highly complex or novel medical inquiries, high-impact medical reviews, and proactive strategic medical advisory support. This role represents expanded responsibility for pulling through priority product strategy through Med Info channels and sharing US/ Global and International Med Info trends and insights with Global Medical Affairs Teams (GMATs) and Med Affairs leaders to shape Pfizer product medical strategy.
The role is accountable for end-to-end Category US Medical Information and Global/ US Medical Review strategy, Med Info excellence, global operating model alignment, and enterprise medical risk oversight for Pfizer’s priority products within an assigned therapeutic category. In addition, the role coordinates with the Global & US Medical Teams, International Medical Information & Review leaders, and International Medical Communications and Content Teams to ensure the Global product / Medical strategy, Global-US medical information content, Med Info insights, and channel innovation is pulled through across geographies in International for the execution of the Global Medical & Scientific Communications (MSC) medical channel content strategies.
The role will influence and facilitate deeper partnership with senior Clinical, Medical, and Commercial leadership & stakeholders to support launch readiness, lifecycle planning, and scientific positioning. The role will also extend expertise, training, and capability building for the off-shore Medical Information & Review Team in areas of inquiry management and scientific training on Global Brand products, when needed.
As a core member of the Global / US Medical and Scientific Communications leadership team and Global MIR Extended Leadership Team (XLT), this role establishes the vision, mission, and goals for category level Medical Information digital engagement and omnichannel Medical Information strategy and sponsors Global/US MIR, Medical Affairs, and enterprise initiatives to advance organizational objectives.
Role Responsibilities
Leads, coaches, and oversees a team of Medical Information and Review Scientists (including sub-category team leads), holding them accountable for the execution of category level medical information, medical-to-medical, and medical-to-patient engagement strategies across the US market, while driving performance management, capability development, and succession planning. This will enable the delivery of high quality, accurate, fair-balanced medical information in accordance with MIR standards and prevailing regulation to optimize the engagement and reach of emerging Pfizer scientific data across therapeutic areas.
Responsible for strategic medical leadership in synthesizing and translating US, Global, and priority International Medical Information insights into strategic recommendations that shape the GMAT Global Medical Affairs strategy, influence senior leadership decisions, and inform long-term product medical positioning shaping Pfizer priority product medical strategy and enhancing patient impact.
Facilitates the consistent implementation of the priority products’ Global and US Medical Strategy and maintains a unified scientific narrative across Med Info channels. Collaborates with International Medical Information & Review leaders as well as International Medical Communications and Content Teams to ensure alignment of the global product strategy, integration of Global-US medical content, utilization of Med Info insights, and advancement of channel innovation. This approach ensures strategic coherence, pull-through, and consistency across Global, US, and International markets while driving effective cross-functional execution.
Drives the development and implementation of the annual operating plans, launch excellence activities and strategic deployment of people, financial, and technology resources aligned to Global / US Category and Medical Information priorities.
Responsible for defining category strategy relating to digitalengagement and delivery of MIR Services in conjunction with MIR digital strategy and Medical Affairs Omnichannel strategy. Works with Medical Engagement & Content Strategy Team to ensure the availability and accuracy of medical content on applicable digital platforms (MI, medical and other self-service platforms). Contributes to the continued optimization of US digital offerings, including the Pfizer Medical Website and tools, IVR and other Omnichannel and customer engagement digital initiatives.
Lead Med Info and enterprise transformation initiatives advancing MI transformation priorities, innovation in Medical Information operating models, and AI-enabled capabilities with impact aimed at optimizing organizational efficiency.
Drive teams through the planning, conceptualization, production, and dissemination of Global & US medical information content across internally and externally facing medical channels and digital platforms.
Anticipate and coach the designated Sub-Category Leads and Medical Information & Review Scientists to maintain skills, capabilities, and expertise to be effective in the role, particularly non-technical skills including medical strategy, therapeutic landscape, communications skills, digital and AI-enabled tools and resources, and other related offerings that improve the effectiveness of the Category Medical Information and Review Team to ensure extraordinary HCP engagement experiences.
Supports the development of all colleagues with stretch development opportunities both within Global/US MSC, MSC, MED or across the wider Pfizer organization to ensure we maintain a strong talent pipeline.
Remain up-to-date on scientific and medical literature and developments within the designated Category therapeutic area to a level sufficient to provide effective coaching to direct reports.
Understands the regulatory environment and drives best practices ensuring operations are compliant with FDA and other US regulations and proactively identifies emerging scientific, regulatory, or reputational risks.
Use strategic thinking and data driven insights from multiple sources including MI to execute medical communication strategies ensuring strategic alignment to global plans.
Accountable for enterprise‑level Medical Information performance, quality, and compliance outcomes, including oversight of service, turnaround, and quality metrics across multiple engagement channels (web, phone, live chat, chatbots, and digital platforms), with authority to re‑prioritize resources to mitigate risk or capture strategic opportunity.
Lead and influence Medical Information practices and industry standards through external leadership, championing scientific excellence, quality, and regulatory compliance standards.
Integral part of Global / US Medical & Scientific Communications LT. Key contributor to global Medical Information strategy development by applying a deep understanding of Medical Information and the business priorities.
Provide leadership to achieve operational excellence in escalated, highly complex medical inquiries and medical & scientific review of for Pfizer priority products
This role also collaborates closely with the Medical Customer Engagement & MI Content Team Lead, Global Capabilities Hub leadership, Quality, and cross-functional stakeholders to ensure Pfizer priority product medical support is rigorous, compliant, and strategically aligned.
Lead category prioritization on local or global Medical Review and/or Review Committees to ensure sufficient resources in provision of medical review in accordance with Pfizer policies and procedures.
Monitor performance indicators related to inquiry quality and strategic impact
Lead, inspire and embed the transformation & new ways of working for the Global-US MSC / MSC Team, as a part of the MED platform.
Sponsors and leads cross‑divisional and enterprise‑level strategic initiatives on behalf of Global / US MSC that set strategic direction and influence operating models to continue to position Pfizer as a Medical leader.
Support Global/US MSC Lead in the further development of the platform, leading on strategic projects within MSC that have a global impact on our operating model to further enhance our Medical ways of working.
As a thought leader, contributes to the development, review, and approval of global, regional, and local MI SOPs or Work Instructions.
Stakeholder Management:
Colleague will build and maintain strong partnerships across the enterprise driving strategic leadership with Medical Affairs, MED, R&D, Evidence Generation, Medical and Scientific Communications, Global/US Medical Communications and Content, International Global/US Medical Communications and Content, Medical Category Leadership, Commercial Business Partners, International MI&R Leadership and Region Leads, Field Medical Teams, Medical Quality Governance, Legal, External Professional Organizations, Corporate Affairs, Digital
Basic Qualifications
Advanced scientific degree (PharmD, MD, PhD)
7+ years experience in Medical Affairs including Medical Information, Medical Communications, Publications, Medical Content, Field Medical, or related discipline.
Senior leadership experience with category-level or enterprise medical strategy accountability
Strong expertise in medical inquiry response and medical review
Proven ability to influence senior stakeholders and make medical decisions
Deep understanding of regulatory, compliance, and quality requirements
Experience leading and developing high-performing teams
Strong executive presence and communication skills
Demonstrated pharmaceutical industry knowledge/experience and success working in a highly matrixed environment. Demonstrated ability to effectively lead complex teams
Minimum of 5+ years of management experience preferred (including budget and financial planning) in a senior position in industry, academia or a healthcare institution; experience managing leaders with the ability to effectively lead complex teams in a matrix environment
Experience in representing a function within a matrix organization through a strong track record of excellent presentation, customer facing, and interpersonal skills.
Possesses strong strategic, analytical, self-awareness, influence skills and quickly builds rapport and credibility with key internal and key external stakeholders through strong interpersonal skills
Strong organizational skills to track numerous tasks for multiple simultaneous projects in a deadline-oriented environment.
Experience in appropriately working with commercial (field and brand/HQ) leaders and a strong understanding of Medical Affairs and US commercial processes and cross-functional ways of working.
Demonstrated breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, lead with or without authority, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes, and create business impact.
Demonstrated change agility; be flexible to new opportunities (e.g. new therapeutic areas) and adaptable to organizational change.
Be a self-starter, be accountable, and have a sense of urgency in delivering results that have medical impact and yield a positive customer experience
Demonstrated excellent relationship management skills and the ability to influence and negotiate outcomes
Preferred Qualifications
Experience supporting priority or launch brands
Therapeutic area expertise relevant to assigned category
Experience contributing to enterprise-level transformation initiatives
Prior Medical Information leadership experience
Expertise in managing international teams remotely
Experience in developing and/or implementing digital / AI tools, resources, and/or capabilities.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Travel up to 25%
Work Location Assignment: This is a hybrid role requiring you to live within commuting distance and work on-site an average of 2.5 days per week or more as needed.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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