Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Global Technical Account Executive (GTAE) who serves as the principal technical strategist for Geotab’s most complex and high-valuation multinational partnerships. Tasked with the end-to-end ownership of the global client ecosystem, the GTAE bridges the gap between high-level business vision, technical feasibility and delivery and technical execution. This role is not merely a relationship manager, but a trusted technical advisor who co-engineers multi-year digital transformation roadmaps, ensuring Geotab’s platform is deeply embedded in the client’s global infrastructure. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Global Technical Account Executive, your key area of responsibility will be orchestrating a sophisticated matrix of regional account teams and cross-functional stakeholders to deliver a unified, global service model. By leveraging advanced data-driven insights and a deep aptitude for fleet telematics, IoT integration, and enterprise systems engineering, the GTAE demonstrates quantifiable ROI to C-suite stakeholders, securing long-term retention and maximizing Customer Lifetime Value (CLV).
To be successful in this role, you will possess a rare blend of technical consultancy, geopolitical business acumen, and aggressive business strategy and development. In addition, the successful candidate will proactively identify white-space opportunities across diverse territories, address technical needs and ensure forward vision, transforming complex regional challenges into scalable, global solutions that drive organic growth and solidify Geotab’s position as a mission-critical enterprise partner.
How you'll make an impact:
- Act as the global and principal orchestrator for high-valuation accounts, governing the end-to-end client lifecycle and ensuring seamless technical integration across global, national, and regional business units.
- Co-engineer multi-year roadmaps that synchronize Geotab’s IoT capabilities with the client’s internal systems, API integrations, and ESG/Sustainability goals.
- Lead the development and execution of global account plans, ensuring alignment with overall business objectives.
- Direct a global ecosystem of regional advisors and stakeholders, establishing a unified Geotab technical strategy and maintaining alignment with the overarching account vision. Serving as the ultimate escalation point and intervention lead to resolve misalignments that put the account relationship at risk.
- Monitor account’s performance against global goals/SLA’s and identify areas for improvement and expansion. Create and present reporting.
- Monitor reseller’s performance against global SLA’s and identify areas for improvement and execution. Create and present reporting.
- Proactively identify and mitigate global risks, including technical, political, economic, or logistical challenges, to ensure uninterrupted service delivery and business continuity.
- Collaborate extensively with local teams in each region to gather localized insights, coordinate customer objectives and needs, and ensure consistent messaging and solutions.
- Facilitate communication and knowledge sharing between regional teams to optimize client service and identify best practices.
- Act as a liaison between global clients and regional teams to resolve complex issues and ensure seamless service.
- Consolidate global client data and reporting, providing a holistic view of account health and progress.
- Identify and pursue new business opportunities within existing global accounts, promoting the full suite of products and services, coordinate with Business Development.
- Develop and present tailored global solutions that address client needs across multiple regions, leveraging the company's full capabilities.
- Prepare and lead client business reviews, ensure executive engagement and coordination of executive meetings at least one per year.
- Stay abreast of industry trends, market developments, product availability related to region and competitive activities to inform strategic account planning.
- Participate in global contracts and agreements negotiating, ensuring mutually beneficial terms.
- Co-create and sell value-driven solutions that solve complex, multi-regional business challenges, moving beyond product promotion to consultative partnership.
- Engage Business Development team for opportunities and execution of pilots.
- Cultivate high-level advocacy within the client’s executive leadership (C-suite), positioning Geotab as a mission-critical partner in their digital transformation.
- Conduct regular global business reviews internally and with clients to assess satisfaction, present performance insights, and identify future needs.
- Represent the company at industry events, conferences, and client meetings as required.
- Prepare comprehensive reports on global account performance, including revenue, profitability, and client satisfaction metrics.
- In conjunction with local account advisors develop accurate revenue forecasts and sales pipelines for each global account at the local level to inform company-wide business planning and resource allocation.
- Analyze global market data and client feedback to identify trends and inform strategic decisions.
What you'll bring to the role:
- 8-10 years of experience in enterprise-level account management, technical sales, or solutions engineering.
- Experience in the telematics industry, fleet management, or B2B software is required.
- Ability to travel internationally up to 50% of the time; a valid passport is required.
- Proven ability to navigate and influence the C-suite of Fortune 500/multinational organizations, transitioning from a vendor to a mission-critical business partner.
- A track record of achieving global growth targets by identifying "white-space" opportunities and engineering solutions that deliver quantifiable ROI.
- Mastery in governing global framework agreements (GFAs) and navigating complex, multi-year contract negotiations across diverse legal and commercial landscapes.
- Ability to co-create long-term technical roadmaps involving IoT, API integrations, enterprise systems design, and big data analytics to solve enterprise-level business challenges.
- Strong ability to translate fragmented global data sets into actionable business intelligence and "Value Realization" reports for client stakeholders.
- Advanced command of CRM ecosystems (e.g., Salesforce), BI tools (e.g., Tableau, PowerBI), and an understanding of how telematics data integrates into ERP systems (e.g., SAP, Oracle).
- Demonstrated expertise in leading "virtual" global teams, driving alignment across regional stakeholders who may not have a direct reporting line to you.
- Deep understanding of regional business cultures, regulatory environments (e.g., GDPR, local privacy laws), and the ability to mitigate risks in volatile markets.
- Fluency in multiple languages (highly preferred) and a high level of cultural intelligence (CQ) to navigate global business etiquette and logistics.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.