At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together.
Find out more: Our approach to R&D
Position Summary
This role within GCSD plays a pivotal part in driving the clinical operations of assigned studies, from Commit to Study Initiation (CSI) all the way through to study archiving. As a Global Study Manager (GSM), you'll take ownership of crafting robust, accelerated delivery plans that aim for top-tier performance—ensuring timelines, quality standards, and ambitious targets are consistently achieved.
Collaborating closely with the Global Study Lead (GSL), you'll contribute to the seamless end-to-end delivery of the clinical study. As the GSM, you will lead the Operational Working Group (for in-house studies) and actively participate as a key member of the Central Study Team (CST). This is a dynamic and impactful role designed for individuals driven to make a meaningful difference in clinical operations.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
GSM will be the Working Group (WG) Lead for Clinical Operations with accountability for the operational delivery of clinical study/studies to time, quality, and budget, company standards and scientific requirements, supporting decision-making at pace and leading study team to achieve overall study deliverables
As Operational WG Lead, GSM is accountable for the following deliverables (to be adjusted accordingly for the STOM FSO model):
Study Initiation Meeting
Clinical Study Activity Plan
Study Delivery Plan
TMF Quality Strategy Document
DCT Set Up
Study Demographic and Diversity Plan
Vendors Oversight Plan
Results Dissemination Plan
Investigator/CRA Meeting Set Up & associated training
Expected Document List
Recruitment Tracking
Budget tracking eTMF filing and Vendor Set Up and Management
Patient Engagement Activities
CSDD KOM & template
Safety Management plan
Protocol Deviation Management Plan
eTMF & vendor set-up
Pharmacy Manual
Supports assessment and selection of FSO vendors
Accountable for holistic oversight of FSO vendors according to the FSO handbook
Responsible for assessment and selection of other study vendors under GCSD responsibility in consultation with GSL
Ensures compliance with ICH/GCP guidelines, all applicable laws and regulations, and GSK SOPs for assigned studies. understand study contribution to program/submission
Balances risk/benefit to make decisions based on clear understanding of impact on the study and project
Proactively and effectively identifies, oversees, and mitigates study risks
Ensures appropriate stakeholder communication, including study status, expectations, risks and issues
Accountable to operate within the study budget
Effectively leads empowered matrix teams
Implements innovative approaches to study delivery through external facing advances in technology and sciences and encourages others within matrix and line teams to seek innovative perspectives and develop solutions.
Responsible for operational input into protocol and informed consent form development, and other key study documents.
Leads and conducts investigator meetings and other study related meetings
Leads quality efforts to ensure protocol compliance and continual inspection readiness for assigned studies
Ensures data quality plans and end to end data cleaning is performed instream by the responsible line functions
Ensures Clinical Study Report is delivered on time and supports GSK’s adherence to local regulatory guidance
Oversees the activities of the countries participating in the study
Provides support and coaching (where appropriate) to the SM
Ambassadors in increasing utilization of AIML tools, driving automation of manual processes, finding efficiencies and more effective ways of working
This role follows GSK’s Performance with Choice flexible‑working approach—balancing individual flexibility with team collaboration—and requires on‑site attendance 2–3 days per week to support core team activities and business needs. Candidates are required to live in proximity to a GSK hub.
Why You?
Basic Qualifications
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
Education Requirements:
Bachelor’s degree: life sciences or related discipline
The role will require a good understanding of complex clinical development and regulatory processes.
Job Related Experience:
In-depth experience in clinical research: study management, monitoring, data management
Strong skills and experience in project management and tools
Strong performer / executor of operational tasks with strong skills and experience in study delivery
Experience of working across multiple types of study designs
In depth knowledge of GCPs and ICH guidelines
Excellent stakeholder management and communication skills (oral and written), outstanding interpersonal skills.
Demonstrates leadership skills, promoting motivation and empowerment of others in order to accomplish individual, team and organizational objectives
Strong understanding of the clinical study, drug development, sample management and other associated process and quality requirements, including ICH/GCP guidelines and SOPs
Good project management skills (including scope, budget, timeline, and resource planning and management, and use of associated tools and support where available)
Able to lead and work within teams and networks across functional and geographical boundaries; leads by example and promotes collaboration, effective communication and leadership in others
Able to manage competing priorities, performance targets and project initiatives in a global environment
Operational expertise in risk management and contingency planning
Applies industry best practices to the design and execution of clinical studies to improve time and cost efficiency
Demonstrates conceptual, analytical and critical thinking
Effective at problem solving and conflict resolution
Ability to manage change and uncertainty
Ability to delegate tasks
Demonstrates experience in multicultural settings (to reflect our external customers/clients [health authorities/patients] and diverse environments with respect to dynamics of human interaction (including working with remote teams)
Demonstrates versatility and ability to adapt to working across multiple TAs
Ability to think independently, analyze and solve problems systematically and creatively, and to take a risk-based approach.
What we value
We look for people who are curious, accountable and collaborative. We support inclusion and welcome different perspectives. You will find learning opportunities and practical support to grow your career. If you enjoy clear, purposeful work that helps patients, we encourage you to apply.
How to apply
Please submit your CV and a brief cover note describing why this role matters to you and how your skills match the position. We look forward to hearing from you.
#LI-Hybrid
In compliance with Ontario's provincial pay transparency legislation, this job posting includes a salary range to support equitable and informed hiring practices. The annual compensation for this role is CAD117,000 to CAD167,000 , determined based on experience, qualifications, and internal equity. GSK is dedicated to promoting transparency and fairness throughout our recruitment process.Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process.Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.
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