Hello future Test Analyst
FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!
Job Summary
This role provides strategic oversight of Human Capital (HC) value stream design and performance, enabling consistent ways of working while continuously improving outcomes for the business, leaders, and employees. Accountable to ensure the design, implementation, and continuous improvement of end-to-end business processes across multiple regions and functions. The role acts as a bridge between HC strategy, operations, technology, and transformation, ensuring that HC delivers measurable value at scale. The role collaborates with stakeholders to drive efficiency, compliance, and strategic alignment with business objectives. They ensure consistency, efficiency, and enterprise- wide compliance with policies, systems, and best practices globally.
Act as a bridge between HC strategy, operations, technology, and transformation, ensuring that HC delivers measurable value at scale. collaborates with stakeholders to drive efficiency, compliance, and strategic alignment with business objectives. Ensures consistency, efficiency, and enterprise-wide compliance with policies, systems, and best practices globally.
Are you someone who can:
Strategic Leadership
Provide enterprise leadership and direction across global HC value streams and processes, ensuring clarity of ownership, priorities, and outcomes.
Ensure HC value streams are designed and managed end‑to‑end, with strong alignment to HC and business strategy, ensuring alignment with functional practice, corporate policies and regulatory requirements.
Partner with the HC COO to shape and deliver the HR operating model and optimisation roadmap.
Drive data-led innovation across HC value streams and processes with a lens to improve effectiveness, efficiency and effectiveness.
Value optimisation & business impact
Drive continuous improvement of HR value streams with a strong focus on business impact, including efficiency, effectiveness, risk management, and employee experience.
Translate process performance into meaningful insights that inform decision‑making and investment choices.
Identify opportunities to simplify, standardise, or redesign value streams to unlock enterprise value.
Structures and measures benefit realisation against a set of strategic goals in collaboration with business stakeholders.
Process governance & design authority
Establish and maintain global HC process principles, standards, and governance frameworks.
Ensure appropriate balance between global consistency and local or regulatory requirements.
Provide oversight to ensure compliance with labour legislation, data privacy requirements, and internal risk and control standards.
Ensure that consistent, efficient, and scalable processes are established across multiple regions and business units – supports in developing and interrogating business cases for any deviations
Ensure sustainability of practice by ensuring documentation and knowledge management practices are embedded across all stakeholders in the delivery value chain
Leadership & stakeholder engagement
Lead and enable HC process leadership capability across the organisation.
Build strong partnerships with Centres of Excellence, HC Business Partners, IT, Finance, and business leaders.
Act as a senior advisor on process, operating model, and value stream implications for enterprise initiatives.
Change Management
Drive process standardization, automation, and excellence while managing change initiatives.
Develop, document, and report process performance metrics to track success and identify areas for continuous improvement.
Team development
Training teams and ensuring adherence to established best practices
Develops training frameworks, ensuring consistency in process understanding.
You will be an ideal candidate if you have:
A relevant degree in Business, Human Resources, Operations, or Engineering.
8 to12 years’ experience. 10 years’ experience in process management, shared services, or global business services.
Experience in transformations environments preferred.
You will have access to:
Challenging work in a complex and exciting environment
Opportunities to innovate and create efficiencies.
We can be a match if you are:
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Have a general understanding of different risk types.
Are you interested in taking the step? We look forward to engaging with you further. Apply now!
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
07/05/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.