Description -
Job Description
At HP - we put every customer's experience at the center of everything we do.
The Customer Operations and Logistics organization is a driving force behind seamless customer experiences, ensuring that every product reaches the right place at the right time with precision and reliability. Our mission is rooted in operational excellence and a deep commitment to customer satisfaction, making us a critical enabler of business success. We execute a strategy focused on end-to-end efficiency, customer-centric solutions, and scalable systems that support growth and innovation. By continuously optimizing our processes and investing in smart technologies, we deliver value at every step of the customer journey. Our priorities reflect what matters most: putting customers first, streamlining operations to reduce friction, and empowering our teams to take ownership and drive continuous improvement.
If you're passionate about solving complex challenges, making a tangible impact, and being part of a high-performing, collaborative team, Customer Operations and Logistics is where you belong.
Job Summary
This role is responsible for guiding a complex supply chain sub-category, developing and executing sourcing strategies aligned with the organization's strategic goals, and conducting in-depth data and industry analysis. The role collaborates with senior managers to understand business priorities and influence the industry and marketplace within moderately complex categories. The role involves facilitating supplier selection activities, negotiating contracts, and managing day-to-day operations of large, moderately complex suppliers. The role identifies complex contract risk areas and advises senior leaders on risk mitigation.
Responsibilities
• Drives a complex individual supply chain sub-category and assumes responsibility for the development and execution of sourcing strategies that contribute to the achievement of strategic vision and goals.
• Conducts complex data and industry review, including costs analysis, competitive analysis, etc., and reports results to senior management to aid in data-driven decision making.
• Liaises with senior stakeholder to understand business priorities and translate them into supply chain strategies, and influences the industry and marketplace within moderately complex marketplace categories.
• Collaborates with cross-functional teams to examine existing business processes and develop and utilize supply chain, business, and financial modeling tools.
• Drives supply base optimization by leading complex supplier selection activities and negotiating acceptable contracting outcomes using known solutions.
• Holds responsibility for day-to-day operations of large, moderately-complex suppliers, and partners with them in minor strategic development.
• Collaborates with senior management to ensure that the company's procurement policies are followed and that compliance metrics are met or exceeded.
• Identifies contract risk areas using cause and effect thinking, advises senior level business leaders on all contract risk areas, and provides inputs on risk mitigation, business continuity, cost management and operations strategies.
• Assesses current and evolving business models in the marketplace, and leverages the insights to engage with stakeholder managers and grasp business priorities and translate them into actionable procurement plans.
Education & Experience Recommended
• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated understanding.
• Typically has 7-10 years of work experience, preferably in procurement, supply chain, or a related field.
Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The pay range for this role is $93,150 to $140,650 USD annually with additional
opportunities for pay in the form of bonus and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
* Health insurance
* Dental insurance
* Vision insurance
* Long term/short term disability insurance
* Employee assistance program
* Flexible spending account
* Life insurance
* Generous time off policies, including;
* 4-12 weeks fully paid parental leave based on tenure
* 11 paid holidays
* Additional flexible paid vacation and sick leave (US benefits overview
[https://hpbenefits.ce.alight.com/])
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
Job -
Supply Chain & OperationsSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"