Baker Hughes

Global Intelligence & Travel Security Operations Center Analyst

US-TX-HOUSTON-575 N. DAIRY ASHFORD RD, ENERGY CENTER II EC2 Full time

GITSOC Analyst

Safeguarding People and Assets Through Real-Time Intelligence and Travel Risk Operations

Transforming Enterprise Security with 24/7 Global Monitoring, Crisis Support, and Actionable Communications

Partner with the best

Baker Hughes is a global energy technology company serving customers across more than 120 countries. Our Enterprise Security organization protects our people and operations through proactive intelligence, risk management, and crisis readiness. The Global Intelligence & Travel Security Operations Center (GITSOC) monitors worldwide geopolitical events and provides real-time support to safeguard personnel, assets, and reputation.

Fuel your passion

The GITSOC Analyst is an entry-level role within our 24/7/365 operations. You will help ensure the safety and security of company personnel and assets by utilizing critical thinking, internal and external platforms, and established procedures to identify real or potential risks and communicate actionable intelligence to stakeholders. Collaboration, timely execution, and high performance under pressure are essential.

As a GITSOC Analyst, you will be responsible for:

  • Continuously monitor worldwide events in real-time through internal and external tools and platforms to identify developing real or potential threats, risk, safety and security incidents

  • Identify, evaluate, and assess incidents for real or potential risk and impact to company personnel and assets

  • Synthesize data and compose accurate and timely communications, according to established procedures and templates, to notify relevant stakeholders (Enterprise Security leadership, Regional Security Directors, employees, travelers, etc.)

  • Support Enterprise Security leaders with communication and education efforts on group initiatives

  • Maintain and commit to learning and maintaining company processes for key systems on emergency notification, travel security, security message communication, and other platforms as determined by business needs

  • Provide effective end-user support on company travel security platforms and procedures

  • Contribute to tactical and/or strategic threat assessments for locations and/or events

  • Assist company personnel in identifying and meeting requirements, and obtaining proper permissions, for proposed travel to high-risk locations

  • Serve as a point of contact for the intake and escalation of safety and security incidents as reported by company personnel and assets

  • Perform duties as given during holiday, evening, and overnight hours, in addition to assisting with shift coverage in routine operations and extenuating circumstances

  • Meet annual Enterprise Security performance goals as determined by Enterprise Security leadership, including Crisis Management materials and other forms of support

  • Maintain travel risk rating systems with required updates

  • Provide written products with original content as determined by Enterprise Security leadership

  • Complete shift change summaries and other necessary communications on time at the end of each working shift

  • Draft and disseminate security messages to local personnel and/or travelers in collaboration with Enterprise Security leadership

  • Complete or contribute to products on an ad hoc basis as determined by Enterprise Security leadership

To be successful in this role you will:

  • Bachelor’s degree (and/or further education) including relevant coursework in Analytics, Business, Communications, History, International Relations, Security, and/or related fields. Relevant experience in public safety and/or corporate security will be considered in addition to, or in lieu of, education.

  • Critical thinker with demonstrated success meeting goals and deadlines when working both independently and within a group

  • Clear and demonstrated understanding of business professionalism, team environments, receiving/providing feedback, and communication across roles

  • Highly literate in Microsoft Office suite, including Outlook, OneDrive, PowerPoint, Word, SharePoint, and Viva Engage

  • Ability to triage multiple responsibilities and respond to emergencies

  • Cultural competency, critical thinking, and problem solving, including working in a remote and/or hybrid environment with colleagues across time zones

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following working patterns:

  • The GITSOC is staffed 24/7/365; shift work will include overnight periods, weekends, and holidays, with opportunities to assist with coverage during routine operations and extenuating circumstances

  • This role will primarily word 3rd shift/overnight hours in the Central Time Zone. Scheduling will be discussed in further detail with qualified candidates.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.