Global Head of Ecommerce

Description

TrueLayer’s Commercial team ensures clients are given a high-quality service with the utmost trust and diligence and to create an experience of using TrueLayer’s products which exceeds their expectations.

We’re looking for a commercial leader who sees the big picture of where financial technology and more specifically Open Banking is headed within the Ecommerce sector. This is a great opportunity to guide Europe’s leading Open Banking provider in the world’s 4th largest Ecommerce market and beyond. 

As our Head of Ecommerce, you will:

• Serve as a key Vertical and Countries Leadership Team member, shaping our overall strategy and championing the Ecommerce vertical.
• Define and execute our GTM strategy, leveraging the skills and expertise of your vertical team to unlock new growth.
• Act as the voice of the customer, partnering with Growth (BD, Marketing) and Product leaders to identify new opportunities, shape our product roadmap, and implement winning strategies that drive growth.
• Leverage your industry knowledge and network to build and nurture relationships with strategic enterprise clients.
• Lead and mentor a team of Account Executives, empowering them to develop, qualify, negotiate, and close key enterprise opportunities.
• Partnering closely with our Integration Sales and Customer Success teams will ensure a seamless customer journey, from the initial payments experience to long-term conversion and adoption.
• Serve as TrueLayer’s voice in the Ecommerce industry, positioning yourself as an innovator and thought leader in open banking and its impact on the market.
• Use data to accurately measure performance and report on key sales KPIs, ensuring we focus on our most critical objectives. 
• Collaborate with our Talent team to attract, interview, and hire top-tier talent for your team and the broader organisation.

 What we expect from you:

• You have significant experience supervising and coordinating cross-functional teams to sell into complex enterprise Ecommerce companies.
• You naturally build relationships and communicate with technical and non-technical decision-makers at the highest level, demonstrating excellent communication and interpersonal skills.
• You are highly focused on customer outcomes and can back up your strategies and assertions with solid data.
• You're technically curious and love getting into the details of clients’ products. You aren't afraid to roll up your sleeves to deliver great work in a fast-paced environment.
• You are comfortable leading difficult conversations and acting as a trusted advisor who uncovers new opportunities.

We would be particularly excited if you have:

• A strong interest in and a solid understanding of Open Banking, PSD2, payments, and data, with an eagerness to drive innovation in this space.
• Experience with the MEDDIC sales methodology or a similar structured, value-based sales approach, with a proven ability to qualify opportunities and build compelling business cases.
• A true challenger mindset, comfortable pushing clients to think differently about their business.

What you can expect from us:

• Competitive salary and meaningful equity in the company 💰
• Flexible hours and hybrid working — work from home 🏡 and our incredible offices in London 🇬🇧 Milan 🇮🇹  and Dublin 🇮🇪
• A £150 remote-working budget to help you set up your home office 💺
• Flexible holiday policy, with 24 days as standard  ✈️
• Flexible bank holidays, so you can take those days whenever you like 🌍
• 2 volunteering days to support causes important to you 🌳
• Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩‍👩‍👦
• Enhanced pension contribution at 4% & 4% 👵🏽 👴🏽
• Private health insurance from the day you start 🧑🏽‍⚕️
• 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊️
• Membership of mental wellbeing platform Spill 🧘🏽‍♀️
• £1,000 to spend on learning & development each year 📚