Global Education Manager (secondment/6 month contract)

About Us

At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving.

We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future.

Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family-owned. We don’t bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking.

About The Role

As a global retail education manager for the Personal Care & Beauty category, you will be responsible for the build & delivery of engaging, multi-modal training toolkits and materials that empower our trainers worldwide. Your education solutions will directly prepare and elevate the skills of retail staff, across both Dyson teams & 3rd party retailers. Working at the core of a passionate, collaborative function, you’ll ensure our markets are not just trained but inspired—ready to educate shoppers on the benefits Dyson technology.

If you are applying internally, this is a 6 month secondment opportunity.

If you are applying externally, this is a 6 month fixed term contract (FTC) opportunity to start asap.

Market Overview

Home to our global Research, Design & Development centre and all of our Commercial functions, Dyson HQ is tucked away in the Wiltshire countryside. Our secluded location helps us to protect our ideas and stay independent-minded, yet nearby are the fashionable cities of Bristol & Bath.

The building is the heartbeat of Dyson. Over 2,000 people, including James himself, spend their days strategizing, inventing technology & telling the Dyson story to the world. In 2016, our HQ began doubling its footprint with an ambitious new expansion.

Function Overview

Bringing breakthrough technology to life starts with world-class education. Our function is responsible for ensuring every market team—from direct to professional to 3rd party retail—has the expertise and support needed to deliver truly exceptional demonstrations, consultations, & shopper experiences. Whether developing content in partnership with commercial, engineering & research teams, or cascading best practice through train-the-trainer sessions, you’ll be at the epicentre of the global learning strategy, ensuring consistency, high standards, and maximum impact across every educational touchpoint

About The Role

• Design, Develop & Deliver Training: Create engaging training content for virtual & in-person delivery to internal teams, professional advocates & retail partners. Launching global education toolkits using blended methods, including video content & e-learning.

• Develop Educational Storytelling: Produce compelling product demonstrations and stories that bring Dyson products to life for trainers and shoppers.

• Drive Innovation: Lead adoption of digital platforms and blended learning practices for global scalability and engagement.

• Evaluate and Improve Training: Measure the effectiveness of training programs & introduce ongoing enhancements based on feedback and results.

• Ensure Content Accuracy: Collaborate with commercial managers & engineers to keep training materials relevant, precise, and up-to-date.

• Coordinate product launch training across regions, gathering feedback for continuous improvement.

• Elevate Retail & Learning Experiences: Drive new approaches & inspire teams to deliver exceptional shopper interactions and brand experiences.

• Empower Market Teams: Train, coach, & support market education leads, ensuring seamless knowledge transfer and local impact.

• Champion Data-Driven Improvement: Track & analyse training performance metrics, linking education initiatives to business outcomes.

• Foster Stakeholder Relationships: Build trust with category leaders, functional partners, & market teams to maximise training effectiveness.

About You

The ideal candidate will have:

• Significant experience in retail training or professional education
• NVQ Level 2 or equivalent in Hairdressing is desirable but not essential
• Experience developing and delivering training for large, global teams—ideally within beauty, haircare or retail sectors
• Proven ability to create innovative learning solutions, from e-learning modules to impactful live sessions
• Strong project management skills, with expertise launching training for new products in multiple markets
• Confidence engaging stakeholders and working cross-functionally in an international environment
• A passion for storytelling, coaching, and driving positive change through education
• Digital savvy, with knowledge of leading learning platforms and remote delivery methods
• Must be able to form productive relationships with Industry ambassadors and key opinion formers
• Experience and thrived in a fast-paced environment
• A passion for technology
• Be self-motivated, have demonstrable influencing skills to lead others and be a creative thinker who is not afraid to challenge the status quo and to take smart risks
• Driven by a desire to win and strive for continuous improvement

Benefits

Financial

-          Competitive pension scheme

-          Life assurance

-          Discounts on Dyson machines and retail discounts

-          Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)

Lifestyle

-          27 days’ holiday (plus bank holidays)

-          Free on-site lunches, fruit, and hot drinks

-          Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)

-          Electric vehicle salary sacrifice scheme

-          Ability to purchase additional holiday

Health

-          Private medical insurance and dental insurance

-          Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.