Global Customer Experience Inside Accounts Manager

Global Customer Experience Inside Accounts Manager

Description -

Description -

This role is responsible for building strong Global Tier 1 customer relationships and  helping the Account General Manager to grow HP Share of Wallet into these accounts.

Key responsibilities:

• Global catalogue pricing & updates:  Alignment with AGM/GAM on global pricing strategy, Margin optimization of global devices, Demo unit requests.
• Develop business with assigned Global T1 customer. This include maintaining SAR light, managed inbound leads generated from contacts in active countries, as well as  coordinate hunting effort across all countries and RFP Answer Collaboration
• Maintain Sales forecast updated in Global dedicated tool. Do the Pipeline management on the Global T1 Account assigned to this role.
• Ensure Account update are done across all impacted Countries and Sales Reps around the world through maintenance of Global Newsletter
• Cover of coverage on global accounts when the AGM is OOO

Requirements:

• Proficiency in English and a native language (French, German, or Italian), enabling effective communication in diverse business environments.
• Extensive B2B sales experience with strong customer negotiation skills.
• Expertise in delivering impactful presentations and clear communication.
• Solid business acumen and commercial mindset for navigating complex business landscapes.
• Target and goal-oriented with a track record of exceeding objectives.
• Reliable, tenacious, and a strong team player with a collaborative spirit.
• Keen interest in technology and strong IT literacy skills.
• Ability to handle unique situations, critically analyze information, and solve problems effectively.

At HP Sant Cugat (Barcelona), we have an impressive 2300+ employees, made up of 60+ different nationalities. We host 12 businesses and are the worldwide HQ of the 3D Printing and the Large Format​ Printing businesses and the EMEA HQ for the Graphics Solutions Business. We also have the largest HP R&D Lab outside of the US and a fantastic Demo center.

What we offer:

•    Opportunity to work in an international organization with colleagues coming from all over the world.
•    Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning.
•    An attractive benefit package:
-    Health & Life insurance
-    Lunch at reduced prices at our canteen/ ticket restaurant vouchers
-    HP product discount
-    Flex optimization program: Kindergarten tickets, public transportation tickets
•    We have a Women Network which organizes activities such as; Networking, the promotion of STEM vocations, talks on; improving business acumen, work life balance and skills of the future etc 
 

HP is a $58+ billion fortune 100 company with 50,000+ employees worldwide across 170 countries. Reinventing since 1939. We are one of the leading Print and Personal Systems technology companies in the world and our vision is to create technology that makes life better for everyone, everywhere - every person, every organization, and every community around the globe. To invent, and to reinvent.

Engineer experiences that amaze. Reinvent how you work. How you play. How you live. With our technology, you’ll reinvent your world.

Sales & Services Entity

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"