Global Consumer Channel and Content Strategist

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

As our Global Consumer Channel & Content Strategist, you will shape and govern ConvaTec’s global social media and content ecosystem, ensuring a consistent, impactful, and data‑driven omnichannel presence. You will connect global strategy with local execution, enabling strong engagement, brand consistency, and measurable impact across the full customer journey.

ABOUT THE ROLE

• Global governance of social media and omnichannel marketing, coordinating global and local activities across known platforms
• Owning an integrated omnichannel approach, aligning digital campaigns with field sales, congresses, and other offline touchpoints
• Defining global content strategy and planning: why, what, who, where content is created, stored, reused, and optimized
• Overseeing content creation and management, ensuring consistent brand guidelines, editorial standards, and effective use of organic and paid social
• Driving channel rationalisation and platform governance, including social media policies, brand clinics, and global tools (e.g. Brandwatch, Canva)
• Building a full‑funnel approach, where social drives engagement and SEO‑optimised web content drives long‑term traffic
• Using data, analytics, and listening tools (GA4, social analytics, CDP, Power BI) to measure performance and optimise content effectiveness
• Partnering cross‑functionally with Marketing, Sales, Design, SEO, Corporate Affairs, IT, and GBUs to drive transformation
• Leading capability development, designing training programmes, playbooks, and toolkits to uplift digital and content skills globally
• Acting as a thought leader and SME, monitoring emerging trends, platforms, and technologies to drive innovation and future readiness

ABOUT YOU

You are a strategic, digitally fluent content and channel expert who thrives in global, matrixed environments. You combine creativity with strong governance and data‑driven decision‑making, and you enjoy enabling others to succeed through clear frameworks and capability building.

• Strong experience in global social media, content strategy, and omnichannel marketing
• Hands‑on knowledge of organic and paid social, SEO, web traffic strategies, and influencer partnerships
• Experience with CMS platforms, social media management and listening tools, and digital analytics
• Understanding of crisis communication and reputation management in collaboration with Corporate Affairs
• Proven ability to define and enforce governance, standards, playbooks, and ways of working
• Strong analytical mindset, using data to evaluate performance and continuously improve impact
• Excellent stakeholder management skills, partnering confidently across Marketing, Sales, IT, Corporate Affairs, and external agencies
• Passion for capability building, designing and delivering engaging training and skills programmes
• Curiosity and foresight, with a keen interest in emerging digital trends, platforms, and AI‑enabled marketing
• Degree in Marketing, Digital Media, Communications, Public Relations, or similar; healthcare, MedTech, or pharma marketing experience is a strong plus

WHAT YOU´LL GET:

• collaborative & supportive culture
• hybrid role with competitive salary & bonus
• exceptional benefits
• training & delevopment

READY TO JOIN US?

At convatec we´re pioneering trusted medical solutions to improve the lives we touch. If you´re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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