We’re Watts. Together, we’re reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do:
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
Scope of Position
The Director, Global Benefits is a hands‑on leader responsible for the design, administration, and continuous improvement of global benefits and retirement programs. This role sits on the Total Rewards team and reports to the Vice President of Total Rewards. The Director serves as the global subject matter expert for benefits, partnering closely with regional HR and Total Rewards teams to ensure programs are competitive, compliant, and cost‑effective.
This role has direct operational responsibility for U.S. benefits and retirement programs and provides oversight, guidance, and governance for benefit programs across Europe and AMPEA. The Director manages a small team of benefits professionals and supports team development over time.
This position is based at Watts’ North Andover, MA headquarters and follows a hybrid schedule (three days onsite, two days remote). This role has two direct reports.
Primary Job Duties and Responsibilities
Support the development and execution of global benefits and retirement programs, ensuring alignment with business objectives and regulatory requirements
Maintain global benefits governance frameworks to promote consistency, equity, and risk management across regions
Provide hands‑on oversight of U.S. benefits and retirement administration, including plan operations, vendor management, and issue resolution
Ensure benefits programs are clearly communicated and understood, supporting strong employee engagement and effective program utilization
Partner with regional HR teams to provide guidance and support for non‑U.S. benefits programs while enabling local execution
Serve as the primary advisor on benefits and retirement matters for HR, Finance, Legal, and leadership
Manage vendor and broker relationships, including renewals, performance reviews, and cost management
Lead annual open enrollment planning and execution, including coordination, communications, and system readiness
Ensure timely completion of all compliance requirements, filings, disclosures, and audits
Develop and maintain reporting on benefits spend, participation, utilization, and trends
Monitor regulatory changes and market practices to inform program updates and risk mitigation
Support benefits and retirement activities related to mergers and acquisitions
Act as the escalation point for complex benefits issues and employee concerns
Lead, coach, and develop a high‑performing benefits team while delegating operational tasks appropriately
Required Qualifications
Bachelor’s degree in business administration, human resources or similar or equivalent experience
10+ years of progressive benefits experience, with a minimum of 5+ years managing a global benefits team
5+ years of progressive experience in total rewards, covering compensation and HR operations
Strong hands‑on experience with U.S. health and retirement programs; global benefits exposure strongly preferred
Working knowledge of benefits‑related regulations including ERISA, ACA, HIPAA, FMLA, CAA, and related requirements
Experience supporting benefits programs in both union and non‑union environments
Proven ability to influence and communicate effectively with senior leaders
Strong analytical, organizational, and problem‑solving skills
Demonstrated success managing vendors and controlling benefit costs
Ability to operate effectively in a complex, matrixed organization and manage competing priorities
Proficiency with Microsoft Office; experience with Workday
General Applicable Company Competencies
Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency
Punctuality and dependability
Ability to be flexible and adapt to changing work priorities and stressful conditions
Adherence to all personnel policies, procedures, and standards of process as implemented by Watts
Maintain productive and collaborative relationships with other Watts employees.
Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Working Conditions
While performing the job duties, you will be working in an office environment. You will be required to work in the office at the North Andover, MA location three days per week (Monday – Wednesday) and can work remotely two days per week (Thursday and Friday).
Physical Requirements: Specific physical abilities required for this position include, but are not limited to:
Ability to remain seated at a desk or workstation for extended periods
Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods
Ability to physically move around the office, organize or transport files, packages, or other office-related materials
Ability to read documents, use a computer, and perform data entry tasks
Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls
Ability to operate standard office equipment such as computers, printers, phones, and copiers
Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment
Pay Range
The expected salary range for this position is $180,000- $220,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.
Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
Watts in it for you:
Please note that the following benefits apply only to permanent roles and do not apply to internship roles.
How we work:
At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.
And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.