GIS Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES                 

• Participates as a member of the Information Resources Supervisory Team. Contributes and gives input to the team. Recognizes the needs of team members and is direct, specific, and non-punishing in communication and behaviors. Provides leadership and contributes to the development, implementation, monitoring, and reporting of the following:
  • The GIS work program.
  • Workgroup operations.
  • Comprehensive service plan with a focus on customer services and continuous improvement.

• Provides direction for GIS service delivery across the department. Works in a collaborative manner direct supervisor, peers, and staff to:
  • Lead and direct the GIS program and related projects by identifying, prioritizing, and coordinating activities to ensure that departmental needs are met, and that a high level of service delivery is provided in a coordinated, efficient, and effective manner to the public and to city staff; identifies and implements related recommendations. May be assigned acting status in the absence of the IT Applications Senior Manager.
  • Develop client relationships and provide exceptional customer service to internal and external customers through careful listening and understanding of client issues and by communicating findings, proposals, specifications, and project statuses to ensure multiple management objectives are met.
  • Provide strategic input on the direction of the enterprise and department GIS program.
  • Proactively and positively communicates city and department initiatives to program staff.
  • Develop data management protocol including maintenance, metadata and archives.
  • Ensures all departmental GIS data is managed and maintained.
  • Oversee management of mobile data collection efforts.

• Under direction from the IT Applications Senior Manager, administers, coordinates, and supervises all aspects of the Information Resources GIS Team. This includes:
  • Establishes work priorities to ensure that standards, and departmental needs are met.
  • Creates detailed goals and work plans; tracks progress associated with the workplan.
  • Performs annual Staff reviews, timesheet approval and manages the GIS hiring process.
  • Leads and mentors program staff based on principles of empowerment, listening, standards of excellence, city and department values, community connections, and responsiveness.
  • Promotes and provides opportunities for the application of innovative technology and new ideas.
  • Recognizes staff needs, coaches them, and seeks training and experiential opportunities to help develop skills and capacity.

• Manages complex GIS and non-GIS projects designed to improve the department. The projects may include multiple disciplines, departments, or agencies. Collaborates with project stakeholders to develop viable project goals, objectives, and timelines for project deliverables and application launch. Develops and ensures contractor compliance with contract terms where applicable.

• Represents P&DS as a liaison to other city departments in projects or data-related efforts.

• Other:
  • Performs related duties as required to meet the needs of the city.
  • Contributes to the leadership direction of the department.
  • Maintains a high level of professionalism and integrity; provides excellent customer services to internal and external customers; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with P&DS and other city teams to find solutions to challenges that arise; inspires confidence and respect; uses feedback from others to grow and develop.
  • Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
  • Actively supports and upholds the city’s stated mission and values. Optimizes the use of resources; responsible for knowing and complying with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.

MINIMUM QUALIFICATIONS 

• Ability to demonstrate analytical and organizational skills.
• Ability to establish and maintain effective working relationships with employees, departments, governmental agencies, and the public.
• Ability to meet deadlines with minimal supervision.
• Ability to plan and coordinate the work of others, and to provide feedback to coworkers, volunteers and seasonal employees for the continuous improvement of operations.
• Ability to prepare effective written reports and public presentations, and to work and communicate effectively with diverse groups of people, including the ability to deal courteously with the public.
• Knowledge of and demonstrated ability to schedule and organize work using latitude in determining approach; integrating business considerations into professional work; and to take a systems approach to problem solving.
• Valid driver's license. Have and maintain an acceptable motor vehicle record.
• Have and maintain acceptable background information, including criminal conviction history.

PREFERRED QUALIFICATIONS

• Ability to demonstrate experience with 3D modeling.
• Ability to demonstrate experience with application programming languages.
• Ability to demonstrate experience with graphics packages such as Adobe Photoshop and Illustrator.
• Ability to demonstrate experience with local government functions, programs and services.
• Ability to demonstrate experience with Microsoft SQL Server or Oracle database.
• Ability to demonstrate working knowledge of the City of Boulder organization, processes and systems.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree in geography, business or public administration, engineering, computer science, natural resource management or related field; or equivalent of eight (8) years of experience may substitute for the education requirement only.
• Six (6) years of experience.
• Two (2) years of successful experience supervising GIS, natural resource, resource management, or IT personnel including developing work plans, coordinating projects, hiring, evaluating and managing staff in all aspects of work.
• Experience in project management.

SUPERVISION

Supervision Received: IT Applications Senior Manager

Supervision Exercised:  Senior GIS Analyst, GIS Analyst

WORKING CONDITIONS AND REQUIREMENTS    

• Work Environment: Ability and willingness to attend evening meetings and work early or late hours as necessary. Capable of adjusting to in-person or work-from-home arrangements as needed to serve business needs. Work is currently performed under a hybrid policy where staff are required to be in-person at least two (2) days per week.