GHR

GFC Manager - Case Generation

Charlotte Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

Responsibilities:

  • Aggregates, analyzes, and synthesizes transactional, account, and behavioral data into consumable intelligence for our global investigators to ensure that regulatory requirements and operational risks are addressed
  • Assesses automated and manual detection controls and evaluates quality
  • Translates data findings into recommendations to strengthen controls
  • Produces written analysis for auditors and other third-party consumption
  • Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
  • Leads or supports the building of requirements with IT partners and leads agile delivery programs including managing budgets, timelines, and resources
  • Translates business needs into technology requirements
  • Influences cross functional teams and drives outcomes

Required Qualifications:

  • Minimum of 7 years’ experience
  • Strong understanding of how financial crime detection models operate—ability to interpret outputs, understand model limitations, and connect model behavior to business risk
  • Strong analytical and communication skills, capable of translating complex data into clear risk insights
  • Strong understanding of risk management principles, control frameworks, and how model governance fits within enterprise risk and compliance structures
  • Able to work independently and collaboratively across business, compliance, and operations teams to assess and mitigate risks
  • Strong interpersonal skills to interface broadly with internal and external constituents
  • Self-starter who enjoys working in a fast-paced environment

Skills:

  • Critical Thinking
  • Monitoring, Surveillance, and Testing
  • Regulatory Compliance
  • Risk Management
  • Policies, Procedures, and Guidelines Management
  • Written Communications
  • Reporting

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$105,000.00 - $170,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.