Property Location:
380 Mulholland Drive - St. Charles, Missouri 63303Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Incentives - Quarterly bonuses (we succeed together!) based on hotel results
Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
Basic Function
Responsible for providing cooperative leadership and managing processes to ensure the hotel meets and maintains all Company expectations in regard to Quality, Service, Profit, and Teamwork. Promotes, develops and maintains a work environment that provides an exceptional +1 Service experience for both team members and guests. Develops and operates within an approved annual operating budget. Ensures Drury Hotels policies and procedures are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.
General Knowledge, Skill and Ability
Requires a solid knowledge of business leadership etiquette, principles, and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. This position requires some travel.