Role Summary:
The Administrative Clerk take in charge all administrative tasks related to Project management and the Quick Response Center (QRC). The mission is to meet company objectives and policies related to Quality, On time Delivery, DCIQ Cycle Time (CT), Costs and Cost Reduction and Health, Safety & Environment (HSE). This includes, but is not limited to, handling of all these administrative activities and supporting Project Engineer on priorities.
Your Role:
Management of administrative tasks inherent to the project management team
Create the jobs into company systems (AMP, Oracle)
Handle the Order fulfillment into Oracle (Booking/Sales)
Follow up deliveries with customers to ensure timely receipt of goods.
Issue customer invoices on time to support accurate billing and improve cash collection performance
Perform goods receipt in the ERP system, ensuring accurate posting and traceability
Support the Purchasing Department in the preparation and follow-up of Manual Purchase Orders (POs)
Handle the Quotation Process: creation, issuance and follow-up
Keep record of all projects into shared drive
Your Profile:
REQUIRED
Bac +2/3 Technical, logistics and commercial
2 years of experience, in Customer Service and Project Administrative.
Highly proficient in both spoken and written in local and English language is a must.
Good oral and written communication skills.
Customer Service Experience.
Highly proficient level computer skills including MS Word, MS PowerPoint, MS Excel, web-based platforms and navigate in ERP systems.
Ability to successfully lead and work in a matrix organization.
Ability to work with complex, multidisciplinary organizations.
Ability to work in a team atmosphere. Talent acquisition and development.
PREFERRED
Technical understanding of pumps, seals and pumping systems.
Knowledge of served industries in general.
General knowledge of manufacturing processes.